Roaming with Unifi: What You Need to Know

Living in Malaysia is awesome. Although Malaysia has many attractions within its borders, it is easy and cheap to fly or drive to other destinations easily. Singapore, Thailand, Indonesia – all close by. But is data roaming with Unifi cheap too? We will find that out today.

Can I roam with Unifi?

Roaming is available in 199 destinations to both Unifi Prepaid and Postpaid customers for RM38/day with the Data Roaming Pass. Depending on the destination, your daily quota ranges from 100 MB/day to unlimited data. To take advantage of the RM38/day deal, you have to be roaming on an Unifi preferred operator.

Pay-per-use data roaming is available as well, although you will be charged RM49/MB – not affordable at all!

No idea how roaming works? I made this comprehensive guide about what roaming is and how it works. It is worth the read – promised!

What do I need to know about the Unifi Data Roam Pass?

There are four mobile@unifi data roaming passes: 100 MB Quota Pass, 250 MB Quota Pass, 500 MB Quote Pass, and Nonstop Roaming Pass priced at RM38/day. The 100 MB Quota Pass is available in 139 destinations, the 250 MB Quota Pass is available in 32 destinations, the 500 MB Quota Pass is available in 3 destinations, and the Nonstop Roaming Pass is available in 17 destinations.

It is essential to connect with the preferred roaming partner when you wish to use your data roaming pass. If you fail to do so, you will be charged the pay-per-use rate, which costs RM49/MB.

When you activate a data roaming pass, it will be available in the destination you enabled it in. As a result, you cannot travel to another destination with the pass without purchasing a new one, even if the destination falls into the same data quota zone.

When you have activated a pass, you will be able to use it until midnight based on the time zone of the capital city of your destination. For example, if you are visiting Thailand, the data roam pass expires at 12:00 AM Bangkok time.

If you are in a destination with multiple time zones, such as the United States, the roaming expiry will be based on the capital city of the destination, which would be Washington D.C. for the USA.

If you run out of your data (applicable to passes with a data quota), you can purchase 100 MB for RM10, which can be bought here (login required). This top-up is also available until midnight.

You cannot, however, just purchase the Data Roam Pass 100 MB at 10RM without the subscription of a Data Roam Pass RM38. It only works as a top-up.

Data roam subscriptions expire every night, meaning you do not have to unsubscribe from the service if you do not want to use it anymore. However, this does require you to purchase a pass for each day you wish to roam abroad.

Tip: Looking for cheap flights? Book with AirWander and add stopovers! Not in a hurry yet? Set up flight alerts with Airfarewatchdog and get notified when ticket prices for your preferred route(s) drop!

Where can I use the Unifi data passes?

Below you can find every destination where the data passes are available grouped into their quotas.

Note: The tables may be best viewed in landscape mode or desktop view (when on mobile)

Unifi 100 MB Quota Pass Destinations

Destination Preferred Operator(s) Destination Preferred Operator(s)
Afghanistan MTN AfghanistanDominicaCable & Wireless
Algeria DjezzyDominican RepublicOrange
AndorraAndorra TelecomEcuadorConecel
AngolaUnitelEl SalvadorCTE Telecom Personal Claro
AnguillaCable & WirelessEthiopiaEthio Telecom
Antigua & BarbudaCable & WirelessFaroe IslandsFaroese Telecom
ArgentinaClaro & Telecom PersonalFijiVodafone
Armenia Armentel, KARABAKH TELECOM, Orange  & VivacellFinlandElisa Corporation
ArubaDigicelFrench PolynesiaVini
Azerbaijan BakcellGabon Airtel
Bahamas BTC BahamasGambia Africell
BarbadosCable & WirelessGeorgia Magticom
BelarusUnitary Enterprise VelcomGhanaVodafone
BelizeBelize TelemediaGibraltarGibtelecom
BeninSPACETELGrenadaCable & Wireless
BermudaBermuda Digital CommunicationsGuadeloupeDigicel
BhutanTashi CellGuamDocomo
Bolivia Entel & NeuvatelGuatemalaTelecomunicacion de Guatemala
Bosnia & HerzegovinaPublic Enterprise Croatian TelecomGuernseySUTE
Botswana OrangeGuineaCellcom & Orange
BrazilCLAROGuinea-BissauSpacetel
British Virgin IslandsCable & WirelessGuyanaDigicel
BulgariaTelenorHaitiNation Telecom
Burkina FasoAirtelHonduras Servicios de Comunicaciones de Honduras
BurundiSMARTIcelandNova
Cameroon MTN & OrangeIranRightel
Cape VerdeCVMóvel & UNITEL T+IraqKorek Telecom Company
Cayman IslandsCable & WirelessIsraelPartner Communication Israel
ChadAirtelIvory Coast SIM
ChileClaroJamaicaDigicel
ColombiaColombia TelecoJerseyJersey Airtel & Jersey Telecom
Costa RicaClaro CR TelecomunicacionesJordan Orange, Umniah Mobile Company & Zain
CubaCubacelKazakhstan Kcell
CuracaoDigicelKenyaAirtell & Safaricom
CyprusMTNKuwait VIVA

Destination Preferred Operator(s) Destination Preferred Operator(s)
Kyrgyzstan Alfa Telecom & Sky MobileRwandaMTN Rwandacell & Airtel
LaosVimpleComSaint Kitts & NevisCable & Wireless
LebanonMIC 2 SALSaint LuciaCable & Wireless
LesothoVodafoneSaint Vincent & the GrenadinesCable & Wireless
LiberiaCellcomSamoaDigicel
LiechtensteinTelkom & SaltSenegalSonatel & Sentel
LithuaniaUAB Tele2SerbiaTelenor
MacedoniaOne.VIP & T-MobileSeychelles IslandsAirtel Telecom Seychelles
MadagascarAirtelSierra LeoneAfricell & Airtel
Malawi AirtelSloveniaSI. MOBIL
MaldivesOoredoo & DHIVEHI RAAJJEYGE GULHUNSolomon IslandsBemobile
MaliOrangeSouth AfricaJT & Vodacom
MauritaniaMauritel MobilesSudanZain
Mauritius Mauritius TelecomSurinameDigicel
MexicoTelcelSwazilandSwazi MTN
Moldova MoldcellSyriaSyriatel
MonacoMonaco TelecomTajikistan Babilon-Mobile
MongoliaSkyTelTanzaniaAirtel
MontenegroMtelTongaDigicel
Morocco MeditelTrinidad & TobagoDigicel
MozambiqueVodacomTunisiaOrange & Ooredoo
NamibiaMTCTurkmenistanAltyn Asyr TM Cell & ES MTS 
Nepal Ncell & Nepal TelecommunicationsTurks & Caicos IslandsCable & Wireless
Netherlands AntillesDigicelUganda Airtel & MTN
New CaledoniaOPTUkraine Kyivstar, Astelit & PRJSC MTS
Nicaragua EnitelUnited Arab EmiratesEtisalat & Du
NigerCeltelUruguayANTEL
NigeriaEMTSUzbekistan Uzbektelecom
Oman MPTTVanuatuDigicel
Pakistan Mobilink & TelenorVenezuelaTelfonica Venezolana
PalestinePalestine Cellular CommunicationsVietnamVNPT International
PanamaClaroYemenMTN & Sabafon
PeruAmerica MovilZambiaAirtel
Puerto RicoClaroZimbabweEconet Wireless & Telecel Zimbabwe
ReunionOutremer Telecom

Unifi 250 MB Quota Pass Destinations

DestinationPreferred Operator(s)Destination Preferred Operator(s)
AlbaniaVodafoneLuxembourgTango & Tele2
Austria3MaltaGO Malta
Bahrain BatelcoMyanmar Ooredoo & Telenor
Bangladesh Grameen Phone BangladeshNetherlandsKPN
BelgiumProximusNew Zealand2degrees & Spark
CambodiaSmart AxiataNorwayTelenor
CroatiaVIPnetPolandT-Mobile
Czech RepublicVodafonePortugalVodafone
DenmarkTelenor & 3RomaniaVodafone
EgyptMisrfoneRussia Vimpelcom & Beeline
EstoniaAS EMTSlovakiaO2 & Orange
GreecePanafonSpainVodafone
HungaryTelenorSri LankaDialog
Ireland3SwedenTele2, Vodafone & 3
Italy3 & WINDSwitzerlandSunrise
LatviaTele2TurkeyAvea

Unifi 500 MB Quota Pass Destinations

  • Brunei – DST & Progresif
  • Canada – Bell & Telus
  • United States – AT&T & T-Mobile

Unifi Unlimited Data Pass Destinations

  • Australia – Optus
  • China – China Mobile
  • France – SFR
  • Germany – Vodafone
  • Hong Kong – Hong Kong Telecommunications
  • India – Bharti & Vodafone
  • Indonesia – Indosat & Smartfren
  • Japan – NTT Docomo
  • Macau – 3
  • Philippines – Globe
  • Qatar – Qatar Telecom
  • Saudi Arabia – Zain
  • Singapore – StarHub, M1 & Singtel
  • South Korea – SK Telecom
  • Taiwan – Chunghwa
  • Thailand – DTAC & TrueMove
  • United Kingdom – 3

How do I activate an Unifi Data Pass?

You can activate a data pass through the mobilecare@unifi app (App Store/Google Play) or by visiting a TMpoint.

Do note, however, that a deposit of RM300 will be requested or charged before you can activate a data pass. The deposit will be refunded upon termination.

Can I data roam without an Unifi Data Pass?

Unifi customers can roam without a Data Pass. However, you will be charged at a pay-per-use rate of 49RM/MB.

Can I roam on planes with a Unifi Data Pass?

In-flight roaming is not possible with Unifi.

Can I roam on cruise ships with an Unifi Data Pass?

Maritime roaming is not available with Unifi.

Can I call or text within my destination, to Malaysia, or other destinations while abroad with Unifi?

Besides data roaming, Unifi customers can also call and text when abroad. You can call within your destination, to Malaysia, and to other destinations. The same applies to text messaging. These rates differ per destination and can be found on the roaming rates page.

Pay As You Go roaming is expensive. I would recommend getting a local SIM card or an international SIM card like OneSimCard, SimOptions, Surfroam, BNESIM, or SimCorner. Check out my comparison post of the most popular international SIM cards out there.

Is data roaming with Unifi worth it?

The destinations where the Nonstop Roaming or 500 MB Quota passes are available gives you the best bang for your buck. Luckily, these are popular destinations for Malaysian travelers, such as Singapore, Malaysia, and Thailand.

The destinations where the 100 MB or 250 Quota passes are available are fine too if you can reduce the time you spend online. If you are used to stream music, videos, or movies on 4G back in Malaysia, then you will run out of data quickly.

Luckily, in most tourist destinations, WIFI hotspots are readily available, so even the low quota passes can be useful. However, do you want to spend RM38 for only 100 MB of data? You may be better off not purchasing these passes and solely use WIFI, especially if you are planning on staying in those destinations for an extended period.

Regarding calls and texts while abroad, I would recommend using internet-based apps like Facebook Messenger, WhatsApp, or Skype for calling- and texting-purposes, as it can become expensive quickly.

For example, a 10-minute call within Singapore would cost you RM14 (RM 1.40/min), while the same call from Singapore to Malaysia would cost you RM22 (RM2.20/min).

Singapore is one of the cheaper destinations. The same call within Argentina would be RM73 (RM7.30) and to Malaysia would be RM240 (RM24/min) – not cheap at all!

What I would not recommend is to data roam in destinations where the passes are not available or to roam without a data pass. The pay-as-you-go rate for data roaming is RM49/MB, which is almost criminal. Get a local SIM card instead.

Watching YouTube videos at 480P would use 264 MB per hour (RM12 936). 720P videos eat about 870 MB in an hour (RM68 730), while 1080P would need about 1.65 GB (more than RM80 000) (source).

I would say that the data roaming passes are worth it. However, to save money, use WIFI connections as much as possible. Your wallet will thank you. Make sure to connect to a reliable VPN to keep your connections secure.

What is next?

Looking for the best companies and gadgets to enhance your travel experience? Check out my resource page for the best companies to use when you travel! Save money on plane tickets, bus rides, cruises, and accommodation. Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!


Sources:

https://unifi.com.my/personal/mobile/roaming
https://unifi.com.my/unifi-en/personal/home/roaming-operators.page
https://unifi.com.my/lsds/assets/documents/FAQ-unifi_Mobile_Roaming_20190401.pdf (this link may prompt you to download a PDF depending on your browser settings)

Disclaimer: Information and prices are current as at the date of publication and are subject to change. Please refer to our Terms & Conditions for our Content Disclaimer.

Ernest Adu

Ernest Adu, going by just Adu, is the founder and editor at Phone Travel Wiz. He has been a traveler for 6 years. Although from Europe, the Netherlands, Adu's favorite region in Asia, in particular, East and Southeast Asia. He currently lives in Tainan, Taiwan due to the current pandemic and does not have any travel plans for after his stay in Taiwan.

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