Roaming with Dialog: All You Need to Know

Planning on visiting Saudi Arabia any time soon and want to bring your Dialog phone with you to roam there? You are probably wondering on the roaming charges for Saudi Arabia. What about the Dialog in-flight roaming charges or the international call rates? Can you roam in India if you want to go there? Does Dialog have any data roam plans? Let’s find out today.

Can I roam with Dialog?

Dialog customers can roam in over 200 destinations. Unlimited data roaming packs are available for 117 destinations starting at USD 1 a day. Sri Lankan travelers visiting the top 10 destinations can take advantage of the Big Talk roaming plan, which gets you 100 minutes talk time and unlimited SMS in those places for $5 a day.

No idea how roaming works? I made this comprehensive guide about what roaming is and how it works. It is worth the read – promised!

What do I need to know about roaming with Dialog?

Dialog Prepaid and Postpaid customers can roam in 200 destinations on standard roaming rates. In 117 of them, you can activate the Unlimited Data Roaming plan, which allows you to data roam without a quota. The plan can be used on select airlines too. You can also purchase the Big Talk roaming plan, which gets you minutes and SMS in select destinations for $5 a day, and the Unlimited SMS Roaming Plan, which can be used in 117 destinations for $1 a day.

The following roaming options are available to Dialog Prepaid and Postpaid:

  • Big Talk Roaming
  • (Unlimited) SMS Roaming
  • Chat Pack Roaming (Prepaid only)
  • Unlimited Data Roaming – Daily Plan
  • Unlimited Data Roaming – Monthly Plan
  • Pay-As-You-Go roaming rates

Let’s analyze each of these roaming packs so that we can understand them better.

The Big Talk Roaming Plan

The Big Talk Roaming Plan is available to all Dialog Prepaid and Postpaid customers and gets you 100 minutes of talk time per day in the top 10 most visited destinations by Sri Lankans.

The Big Talk Plan costs $5 per day and gives you:

  • 50 minutes for outgoing calls to Sri Lanka
  • 50 minutes for incoming calls from any destination
  • Unlimited local calls
  • Unlimited SMS

The plan can be used in the following destinations:

  • Bangladesh
  • Cambodia
  • India
  • Indonesia
  • Malaysia
  • Nepal
  • Saudi Arabia
  • Singapore
  • Thailand
  • United Arab Emirates

The Big Talk Plan can be used together with other roaming plans without any issues.

How do I activate the Big Talk Roaming Plan?

You can activate the plan by dialing #103# and selection Option 1. You can also call the Dialog Roaming hotline on 1777 or +94777 999 777 (charges may apply).

Unlimited SMS Roaming Plan

The Unlimited SMS Roaming Plan allows Dialog Prepaid and Postpaid customers to send unlimited texts for $1 a day in 117 destinations.

Where can I use the Unlimited SMS Roaming Plan?

The SMS Roaming Plan can be used in these destinations:

  • Afghanistan
  • Aland
  • Albania
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei Darussalam
  • Bulgaria
  • Cambodia
  • Cameroon
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Democratic Republic of the Congo
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Morocco
  • Myanmar
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Latvia
  • Liberia
  • Qatar
  • Republic of Korea
  • Romania
  • Russian Federation
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • St. Kitts & Nevis
  • St. Lucia
  • St. Vincent & Grenadines
  • Sweden
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • Trinidad & Tobago
  • Turkey
  • Turks & Caicos Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • United States
  • Vietnam
  • Yemen
Log cabin in Finland

How do I activate the Unlimted SMS Roaming Plan?

You can activate the plan by dialing #103# and selection Option 1. You can also call the Dialog Roaming hotline on 1777 or +94777 999 777 (charges may apply).

The Chat Pack

The Roaming Chat Pack is another roaming option for Dialog customers, but it is restricted to Prepaid customers only. For $1, you get 100 MB of roaming data for 24 hours.

Where can I use the Roaming Chat Pack?

The chat back can be used in the following destinations:

  • Afghanistan
  • Aland
  • Albania
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei Darussalam
  • Bulgaria
  • Cambodia
  • Cameroon
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Democratic Republic of the Congo
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Morocco
  • Myanmar
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Philippines
  • Poland
  • Portugal
  • Puerto Rico
  • Latvia
  • Liberia
  • Qatar
  • Republic of Korea
  • Romania
  • Russian Federation
  • Saudi Arabia
  • Serbia
  • Singapore
  • Slovakia
  • Slovenia
  • South Africa
  • Spain
  • St. Kitts & Nevis
  • St. Lucia
  • St. Vincent & Grenadines
  • Sweden
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • Trinidad & Tobago
  • Turkey
  • Turks & Caicos Islands
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • Uruguay
  • United States
  • Vietnam
  • Yemen

Tip: Looking for cheap flights? Book with AirWander and add stopovers! Not in a hurry yet? Set up flight alerts with Airfarewatchdog and get notified when ticket prices for your preferred route(s) drop!

How do I activate the Chat Pack?

You can activate the plan by dialing #103*2# or through the data roaming webpage.

Unlimited Data Roaming Plans

With the Unlimited Data Roaming Plans, you can data roam in 117 destinations and on select airlines without a quota for $5 per day or $50 per month.

With the Daily Roaming Plan, the day resets at 00:00 Sri Lankan time (UTC + 5:30) – not the time zone of your destination. The use of the Monthly Roaming Plan will be calculated for 30 days from the first usage.

The Monthly Roaming Plan is not available to Prepaid customers.

Those on the Monthly Roaming Plan cannot stay in one destination for more than 30 days, as it will violate the Roaming Operator Agreement. As a result, Dialog may restrict, suspend, or terminate your access to the data roaming service.

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Where can I use the Unlimited Data Roaming Plans?

The Unlimited Data Roaming Plans can be used in the following destinations:

  • Afghanistan
  • Aland
  • Albania
  • Anguilla
  • Antigua and Barbuda
  • Argentina
  • Australia
  • Austria
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Bermuda
  • Botswana
  • Brazil
  • British Virgin Islands
  • Brunei Darussalam
  • Bulgaria
  • Cambodia
  • Cameroon
  • Canada
  • Cayman Islands
  • Chile
  • China
  • Colombia
  • Democratic Republic of the Congo
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Egypt
  • Estonia
  • Fiji
  • Finland
  • France
  • Germany
  • Ghana
  • Greece
  • Grenada
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Morocco
  • Myanmar
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Palestine
  • Grenada
  • Guatemala
  • Honduras
  • Hong Kong
  • Hungary
  • Iceland
  • India
  • Indonesia
  • Ireland
  • Israel
  • Italy
  • Ivory Coast
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macao
  • Macedonia
  • Malaysia
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Morocco
  • Myanmar
  • Nepal
  • Netherlands
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Palestine

The plans can also be used on the following airlines:

  • Emirates
  • Etihad
  • Qatar Airways
  • Singapore Airlines
  • AirAsia
  • Thai Airways
  • Oman Air
  • British Airways

Note: not a full list of available airlines.

How do I activate the Unlimted Data Roaming Plan?

You can activate the plan by dialing #103*2# or through the data roaming webpage.

Pay-As-You-Go Roaming

Those who do not want to get a Roaming Plan or are in a destination where they are not available can roam on standard roaming rates. With these prices, you pay per action per minute, SMS, or MB. Prices can fluctuate depending on the destination, and it is not guaranteed that a neighboring destination will have the same rates.

Here are the standard roaming ranges:

  • Calls back to Sri Lanka: Rs. 5 – Rs. 1200 per minute
  • Local Calls: Rs. 5 – Rs. 1200 per minute
  • Incoming Calls: Rs. 2 – Rs. 400 per minute
  • Calls to the Rest of the World (Neither Sri Lanka nor calls within your destination): Rs. 100 – Rs. 1000 per minute
  • Sending SMS: Rs. 5 – Rs. 200 per SMS
  • Data: Rs. 44.5 – Rs. 5340 per MB

Before we go into the standard roaming prices, you need to know that data roaming is not enabled by default in 106 destinations, as they are considered to be High Cost Data Destinations. The following destinations are categorized this way:

  • Algeria
  • Andorra
  • Angola
  • Anguilla
  • Antigua and Barbuda
  • Armenia
  • Aruba
  • Azerbaijan
  • Bahamas
  • Barbados
  • Belize
  • Benin
  • Bermuda
  • Bhutan
  • Bolivia
  • Bosnia and Herzegovina
  • Brazil
  • British Virgin islands
  • Burkina Faso
  • Burundi
  • Cameroon
  • Cape Verde
  • Cayman Islands
  • Central African Republic
  • Chad
  • Comoros
  • Congo
  • Congo, Democratic Republic Of
  • Cook Islands
  • Costa Rica
  • Cruise roaming (maritime)
  • Cuba
  • Djibouti
  • Dominica
  • Dominican Republic
  • El Salvador
  • Equatorial Guinea
  • Ethiopia
  • Faeroe Islands
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Gibraltar
  • Grenada
  • Guernsey
  • Guyana
  • Haiti
  • Hawaii
  • Iceland
  • Iran
  • Iraq
  • Isle of Man
  • Ivory Coast
  • Jamaica
  • Jersey
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Lesotho
  • Libya
  • Liechtenstein
  • Macedonia
  • Madagascar
  • Malawi
  • Mali Republic
  • Mauritius
  • MNC
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro
  • Equatorial Guinea
  • Ethiopia
  • Faeroe Islands
  • French Polynesia
  • Gabon
  • Gambia
  • Georgia
  • Gibraltar
  • Grenada
  • Guernsey
  • Guyana
  • Haiti
  • Hawaii
  • Iceland
  • Iran
  • Iraq
  • Isle of Man
  • Ivory Coast
  • Jamaica
  • Jersey
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Lesotho
  • Libya
  • Liechtenstein
  • Macedonia
  • Madagascar
  • Malawi
  • Mali Republic
  • Mauritius
  • MNC
  • Moldova
  • Monaco
  • Mongolia
  • Montenegro

To roam in these destinations, you have to reach out to Dialog at +94 777 999 777 (subject to charges) or by mail (roam@dialog.lk), and they will enable roaming in the said destination for you.

Beach in Las Galeras, Dominican Republic

When we discuss the Pay-As-You-Go roaming rates, every destination where data roaming does not cost Rs. 44.5 per MB is a High Cost Data Destination.

Below you can find the standard roaming rates grouped from A to M and N to Z:

Notes:

1. Prices are listed in Sri Lankan Rupee per minute, SMS, or MB and are exclusive of government tax
2. Call to LK stands for Call to Sri Lanka
3. L. Call stands for Local Call
4. Inc. Call stands for Incoming Call
5. Call ROW stands for Call to Rest of the World
6. Receiving SMS is free
7. The tables are best viewed in landscape mode or desktop view (when on mobile)

Pay-As-You-Go Roaming Destinations A – M

DestinationCall to LKL. CallInc. CallCall ROWSend SMSData
Afghanistan 5050502002544.5
Aland Islands5050503002544.5
Albania5050502001544.5
Algeria 5005002503001002670
Andorra50050075300752670
Angola700200180700752670
Anguilla75751002002544.5
Antigua & Barbuda75751002002544.5
Argentina1001001002002544.5
Armenia 500500120700252670
Aruba3503502501000752670
Australia1515152001544.5
Austria2525252001544.5
Azerbaijan 700700100500502670
Bahamas 7507502001000502670
Bahrain 2525252002544.5
Bangladesh 1515152001544.5
Barbados75751002002544.5
Belarus2525752001544.5
Belgium2525752001544.5
Belize600200280700751780
Benin12001200125400502670
Bermuda5050502001544.5
Bhutan15010010040050890
Bolivia 300300200400504450
Bosnia & Herzegovina40040075400502670
Botswana 7550502002544.5
Brazil5050252001544.5
British Virgin Islands75751002002544.5
Brunei 7575252502544.5
Bulgaria2525752001544.5
Burkina Faso10010010050025178
Burundi6006001001000501780
Cambodia1515152001544.5
Cameroon 75751002002544.5
Canada1515153001544.5
Cape Verde75075017510001002670
Cayman Islands75751002002544.5
Central African Republic200200150300753560
Chad20020020070050178
Chile100100502002544.5
China1515152001544.5
Colombia5050502001544.5
Comoros100010002001000502670
Congo20020010050025178
Cook Islands70070040010001001780
Costa Rica2502501751000502670
Cote d’Ivoire (Ivory Coast)75751002002544.5
Croatia5050502001544.5
Cuba50050030010002002670
Cyprus7550252002544.5
Czech Republic5050252002544.5
Democratic Republic of the Congo (DRC) 50501002001544.5
Denmark2525752001544.5
Djibouti11002002805001003560
Dominican Republic4004002003002002670
Egypt5050252002544.5
El Salvador200100180300501780
Equatorial Guinea7507502501000755340
Estonia5050502001544.5
Eswatini (Swaziland)10010012540050890
Ethiopia500500200700754450
Fiji2525502002544.5
Finland2525503002544.5
France2525252001544.5
French Polynesia500500125400502670
Gabon 10010010050025178
Gambia 500500250500751780
Georgia 50050050500501780
Germany1515152001544.5
Ghana5050502002544.5
Gibraltar5050125300502670
Greece5050502002544.5
Grenada75751002002544.5
Guatemala1001001002002544.5
Guyana500500200700752670
Haiti6006002511000751780
Hawaii25253010002562.3
Honduras 1001001002002544.5
Hong Kong1515153001544.5
Hungary5050252002544.5
Iceland5050252002544.5
India552200544.5
Indonesia1515152001544.5
Iran50505010002562.3
Iraq50050050500501780
Ireland5050252002544.5
Isle of Man2525251000252670
Israel2525253002544.5
Italy5050501502544.5
Jamaica5050502002544.5
Japan1515154001544.5
Jordan 7575505002544.5
Kazakhstan 7575251502544.5
Kenya5050502002544.5
Kuwait 1515152001544.5
Kyrgyzstan 500500300400502670
Laos10050253002562.3
Latvia5050502001544.5
Lebanon1501507530075178
Lesotho20020012530050890
Liberia1501502002005044.5
Libya5505503501000751780
Liechtenstein1001001002002544.5
Lithuania100100252002544.5
Luxembourg2525502001544.5
Macau (Macao)5050502002544.5
Madagascar1005012550025178
Malawi 100100504002562.3
Malaysia552500544.5
Maldives50501503002544.5
Mali700700200500751780
Malta5050502002544.5
Mauritius 5050502001544.5
Mayotte450450150100050N/A
Mexico5050502002544.5
Moldova 500500100400501780
Monaco100100981000251780
Mongolia1501505010005062.3
Montenegro500500125400501780
Montserrat400400250500751780
Morocco 5050752002544.5
Mozambique100100504002562.3
Myanmar 2525502001544.5
Namibia30030050300251780
Marrakech at night

Pay-As-You-Go Roaming Destinations N – L

Destination Call to LKL. CallInc. CallCall ROWSend SMSData
Namibia30030050300251780
Nauru6006003001000754450
Nepal 1515503001544.5
Netherlands5050502002544.5
Netherlands Antilles400400125200501780
New Zealand5050252002544.5
Nicaragua 1001001002002544.5
Niger200200125100025178
Nigeria7550252002544.5
North Macedonia5050752001544.5
Norway7575252002544.5
Oman 5050504002544.5
Pakistan 2525252002544.5
Palestine2525303002544.5
Panama1001001002002544.5
Papua New Guinea50501002001544.5
Paraguay1001001002002544.5
Peru1001001002002562.3
Philippines1515252001544.5
Poland5050501502544.5
Portugal5050752002544.5
Puerto Rico1001001002002544.5
Qatar2525253002544.5
Reunion & Mayotte4504501501000502670
Romania5050252002544.5
Russia 5050501502544.5
Rwanda1501502002002562.3
Saint Kitts & Nevis75751002002544.5
Saint Lucia75751002002544.5
Saint Pierre & Miquelon2525103100025N/A
Saint Vincent & the Grenadines75751002002544.5
Samoa550550275500752670
San Marino1001003710002562.3
Saudi Arabia (KSA)1515253001544.5
Senegal500500300400503560
Serbia5050752502544.5
Seychelles Islands1005010040025178
Sierra Leone150150753002562.3
Singapore555200544.5
Slovakia5050752502544.5
Slovenia2525252001544.5
Solomon Islands30020031010001003560
South Africa5050502001544.5
South Korea2525253002544.5
Spain5050252002544.5
Sudan400400300300752670
Suriname4004002501000752670
Sweden5050252002544.5
Switzerland50501251002544.5
Syria12512510030050356
Taiwan2525252002544.5
Tajikistan 6006001751000502670
Tanzania2525752001544.5
Thailand1515153001544.5
Timor-Leste (East-Timor)10010020050025890
Togo30020031010001003560
Tonga600600300700752670
Trinidad & Tobago75751002002544.5
Tunisia7007003007002001780
Turkey5050502002544.5
Turkmenistan8008002001000602670
Turks & Caicos Islands75751002002544.5
Uganda 7550502002544.5
Ukraine 5050501502544.5
United Arab Emirates (UAE)1515152001544.5
United Kingdom (UK)1515152001544.5
United States (USA)1515152001544.5
Uruguay1001001002002544.5
Uzbekistan 7007001001000502670
Vanuatu400400245300752670
Vatican City1001009210002562.3
Vietnam2525252002544.5
Yemen7550502002544.5
Zambia10010010020025178
Zimbabwe80080050700502670

You can activate standard roaming rates by dialing #103*3#.

Can I data roam on 4G speeds?

Dialog has made agreements with several providers so that you can roam on high speed in 69 destinations. You can find them below:

DestinationOperator
Afghanistan Afghan Wireless 
AlbaniaTelekom Albania
Australia Optus & Telstra
AustriaA1 Telekom & T-Mobile
BangladeshRobi Axiata 
BelgiumBelgacom
BruneiDST
BulgariaTelenor & Mobiltel
CambodiaSmart
CanadaTelus, Rogers, Microcell & Bell
ChileClaro
ChinaChina Telecom & China Mobile
ColombiaClaro Colombia
CroatiaVipnet & Tele2
Czech RepublicVodafone & Telefonica
DenmarkTelenor & TDC
EgyptVodafone
EstoniaElisa & Tele2
FijiVodafone
Finland DNA 
FranceSFR
GermanyVodafone, Telekom & Telefonica
GreeceVodafone & Cosmote
HondurasClaro
Hong KongHutchison Telephone 
Hungary  Vodafone & Telenor
IndiaIdea Cellular, Vodafone & Bharti Airtel/Hexacom
Indonesia XL Axiata & Indosat Ooredoo
IrelandVodafone
Isle of manManx Telecom 
IsraelPelephone Communication & Cellcom Israel
ItalyVodafone & Telecom Italia
JapanSoft Bank Mobile & NTT Docomo
KazakhstanKaR-Tel
KenyaSafaricom
KoreaKT & SK Telecom
KuwaitNational Mobile Telecommunications 
LiechtensteinSwisscom
Lithuania Tele2 
LuxembourgTango & POST
MalaysiaCelcom & Maxis
MexicoTelcel
Myanmar MPT Myanmar & Telenor
NepalNcell 
NetherlandVodafone
New ZealandVodafone & Spark
NicaraguaClaro
NorwayTelenor
OmanOoredoo
PhilippinesSmart Communication & Globe Telecom
PolandT mobile
PortugalVodafone
Puerto RicoPuerto Rico Telephone  
QatarOoredoo & Vodafone
RomaniaVodafone
Saudi ArabiaEtisalat, Mobily, Zain & Saudi Telecom
SingaporeMobile one
SlovekiaOrange Slovensko 
SloveniaSi.mobil 
South AfricaVodacom & MTN
SpainVodafone & Telefonica
SwedenTelenor & Tele2
SwitzerlandSwisscom & Salt Mobile
TaiwanChunghwa Telecom
ThailandReal Future & AWN
TurkeyVodafone & Turk Cell
United Arab EmiratesEtisalat & DU
United KingdomVodafone & EE
United StatesAT&T

If you want more information about the bands and frequencies used in these places, you can find it here.

Can I roam on planes with Dialog?

Dialog Prepaid and Postpaid customers that purchase the Daily or Monthly Unlimited Data Roaming Plan can data roam on select airlines without excess charges (besides the $5 or $50 fee you pay for the data roaming plans).

You can data roam on the following airlines:

  • Emirates
  • Etihad
  • Qatar Airways
  • Singapore Airlines
  • AirAsia
  • Thai Airways
  • Oman Air
  • British Airways

This is not a complete list of airlines you can roam on, but these are, by Dialog’s standards, the most popular airlines for their customers. I have reached out to Dialog to get a complete list of airlines.

If you, however, want to roam on standard roaming rates, you can at the following prices:

  • Rs. 400 per minute for calls to Sri Lanka
  • Rs. 400 per minute for receiving calls
  • Rs. 500 per minute for calls to other destinations
  • Rs. 50 per SMS sent
  • Receiving SMS is free
  • In-flight data roaming is not available on standard roaming rates

Can I roam on cruise ships with Dialog?

Maritime roaming is available to Dialog customers, but only on standard roaming rates (none of the packs include cruise ship roaming).

You pay the following for maritime roaming:

  • Rs. 400 per minute for calls to Sri Lanka
  • Rs. 200 per minute for receiving calls
  • Rs. 700 per minute for calls to other destinations
  • Rs. 50 per SMS sent
  • Rs. 25 per received SMS
  • Rs. 3560 per MB
Cruise ship at dock

Is roaming with Dialog worth it?

With so many roaming options, you may be wondering whether roaming with Dialog is worth it. Let’s analyze some facts.

I like the fact that you can use the Big Talk Roaming Plan ($5/day) together with the Unlimited Data Roaming plans. This way, you are not forced to pay standard roaming rates, which can be expensive in some destination.

The downside of this plan is that you can only use it in 10 destinations (Bangladesh, Cambodia, India, Indonesia, Malaysia, Nepal, Saudi Arabia, Singapore, Thailand, and the United Arab Emirates). Sure, these are popular destinations for Sri Lankans, but it would be nice if they expanded this plan to other destinations as well.

The SMS Roaming plan ($1) is nice if you are really into texting. It is pretty cheap and can be used in 117 destinations. However, you may be better off using internet-based apps like Facebook Messenger, Whatsapp, or Skype to chat with your friends. No need to spend $1 a day for that, I would say.

Man texting

The Chat Pack is the data roaming option exclusive to Dialog Prepaid customers for $1 per 24 hours. You can use it in over 110 destinations and gives you 100 MB of roaming data.

I have analyzed many roaming options so far, and this is one of the cheapest out there. I love it. It is a shame it is restricted to Prepaid customers only, as it provides excellent value for the money spent. I will certainly subscribe to this pack if I get the option (which I may in February 2020!)

The Unlimited Data Roaming Plans come in two variations: the Daily one for $5 per day and the monthly one for $50 per month. You get, as in the name, unlimited data in 117 destinations and on airplanes, which I think is incredible.

Roaming on planes is expensive and rarely worth it unless you can do it for free (or, in this case, included in your bundle).

I do think that the plans should be used in moderation, as it can become expensive if you are traveling for a prolonged period. At the time of writing, 5 USD is 910 rupee, and 50 USD is 9110 rupees. I certainly would not go for the monthly one, as you can get local sims for much less. It can, however, be convenient for those who travel often or are visiting multiple destinations in one trip. That way, you can use your phone and number in many places without having to change sim cards every place you go to.

Sim cards

Lastly, you can roam on Pay-As-You-Go roaming rates. I seldom recommend roaming on standard roaming rates, unless the provider gives no choice or if the charges are low.

In India, Malaysia, and Singapore, you pay 5 rupees per minute to calls to Sri Lanka or local calls, and 2 rupees per minute to receive calls (5 rupees if in Singapore). Sending SMS costs you 5 rupees as well. Data roaming starts at 44.5 rupees per MB, which is certainly something I would avoid. Do not data roam on standard roaming rates.

Want to make a local call in Benin or call to Sri Lanka from there? Be ready to pay Rs. 1200 per minute – crazy! Accept an incoming call while in the Cook Islands? That will cost you Rs. 400 per minute – steep. Want to data roam in Equatorial Guinea? Pay Rs. 5340 per MB. Yeah, I do not have to comment on that one.

In short, I do think that roaming with Dialog is worth it, as long as it is done in moderation. The Unlimited Data Roaming packs are fine. The Chat Pack is my favorite but is for Prepaid customers only. The Unlimited SMS plan seems pointless to me, as you can use internet-based apps to chat with friends and family, and I would avoid roaming on standard roaming rates, especially data roaming, as it will become expensive quickly.

What is next?

Looking for the best companies and gadgets to enhance your travel experience? Check out my resource page for the best companies to use when you travel! Save money on plane tickets, bus rides, cruises, and accommodation. Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!


Sources:

https://www.dialog.lk/outbound-roaming
https://www.dialog.lk/big-talk-roaming
https://www.dialog.lk/data-roaming-plans
https://www.dialog.lk/roaming-rates
https://www.dialog.lk/sms-roaming
https://www.dialog.lk/international-4g-lte-roaming

Disclaimer: Information and prices are current as at the date of publication and are subject to change. Please refer to our Terms & Conditions for our Content Disclaimer.

Ernest Adu

Ernest Adu, going by just Adu, is the founder and editor at Phone Travel Wiz. He has been a traveler for 6 years. Although from Europe, the Netherlands, Adu's favorite region in Asia, in particular, East and Southeast Asia. He currently lives in Tainan, Taiwan, and plans on exploring Oceania and more of East and Southeast Asia.

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