Skip to Content

Kena Mobile Italy Prepaid Plans Explored (2025)

Kena Mobile Italy Logo
© Kena Mobile

Kena Mobile is a TIM Italy (budget) sub-brand.

It was TIM Italy's response to Iliad entering the Italian telecom market (which resulted in Italy having the lowest mobile data rates in Europe and the second-lowest worldwide).

This is what you will learn about Kena Mobile:

* Coverage
* How to Get a Kena Mobile SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plans & Packages
* APN/Internet Settings

Coverage – Kena Mobile

Kena Mobile is a TIM Italy (budget) sub-brand, meaning Kena Mobile uses the TIM Italy network.

To find out what to expect in terms of coverage with Kena Mobile, jump to the TIM Italy Coverage section in my Italy SIM card buying guide.

Note that you will not have 5G NR access with Kena Mobile (unlike going with TIM Italy directly).

SIM Card Price – Kena Mobile

You can get a Kena Mobile SIM card for 5 EUR from Kena Mobile dealers (1/2not in TIM Italy stores), including Esselunga, Pan & Panorama.

  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz

Kena mobile has no eSIMs.

It is also possible to get a Coop Voce eSIM for the same price as a regular SIM card.

You can consider getting a travel eSIM for Italy, which can, in specific scenarios, be cheaper than getting a SIM card from Coop Voce.

Especially if you get a Europe-wide eSIM (for when you visit at least two or more supported European countries) or a global eSIM (for frequent travelers visiting multiple continents).

In my Italy eSIM buying guide, I analyze various eSIM options of eSIM providers I have tested extensively worldwide.

But I will introduce them here quickly:

  • Airalo: Mamma Mia (Italy only), Eurolink (39 countries in Europe) & Discover+ (130 countries worldwide + up to 200 worldwide minutes & 200 worldwide SMS) – use code NEWTOAIRALO15 (15% off – first-time users only) or AIRALOESIM10 (10% off)
  • Alosim: Italy & Europe (32 countries) – use code PTW (5% off – no limits)
  • Holafly: Italy & Europe (32 countries) – all variants in both options include unlimited data + up to 120 Europe-wide calls – use code PHONETRAVELWIZ (5% off – no limits)
  • Nomad: Italy, Europe (30 or 35 countries, depending on the variant) & Global (109 or 139 countries, depending on the variant) – use code ADU123 (3 USD off – first-time users only)

Once again, check out my Italy eSIM buying guide to learn more about these eSIM options.

Buying an eSIM for Italy Guide (logos of Holafly, Nomad, Eurolink, Discover+, Mamma Mia, Alosim & Airalo)

For now, I will continue with Kena mobile.

Note that Kena Mobile offers VoLTE (Voice over LTE (4G)) if your phone supports it and you have enabled it in the settings but no VoWiFi (Voice over WiFi).

Support Me on Ko-Fi Orange

Top-Up, Recharge & Balance Check – Kena Mobile

Kena Mobile top-up vouchers are sold by Kena Mobile dealers (1/2), including grocery stores, corner shops & electronics shops throughout Italy (not in TIM Italy stores).

The following (online) Kena Mobile top-ups are available:

  • 5 EUR
  • 10 EUR
  • 15 EUR
  • 20 EUR
  • 25 EUR
  • 50 EUR
  • 100 EUR

To top up your Kena Mobile SIM card, call 40181 and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

Call 40181 to check your Kena Mobile balance.

You can also top up and check your balance on the Kena Mobile app (Android/iOS).

Kena Mobile Italy App
© Kena Mobile

Packages, Plans, Bundles & Offers – Kena Mobile

Kena Mobile has one data-featured prepaid plan with no apparent name with data (without 5G NR access @ max. 60 Mbps download and 30 Mbps upload), minutes & SMS.

I will list all the prices in EUR (Euro).

To convert EUR to your currency (let's say GBP – (British) Pound (Sterling)) with up-to-date exchange rates, use the Wise Currency Converter tool.

Wise Currency Exchange Banner
© Wise

Kena Mobile plans can be activated on the Kena Mobile app:

Remember: Kena Mobile charges a 6.99 EUR plan activation fee, which is not included in the prices below.

PriceDataEU/EEA DataLocal MinutesLocal SMSValidity
4.99 EUR1 GB1 GBUnlimited200 SMS1 month
5.99 EUR100 GB6 GBUnlimited200 SMS1 month
7.99 EUR150 GB8 GBUnlimited200 SMS1 month
9.99 EUR230 GB9.5 GBUnlimited200 SMS1 month
11.99 EUR100 GB11 GBUnlimited200 SMS1 month
12.99 EUR150 GB12 GBUnlimited200 SMS1 month

1 for calls/SMS within and to other EU/EEA member states and back to Italy (NOT from Italy to other EU/EEA member states)

Kena Mobile Italy Plans
EU Roaming – Kena Mobile

You can use your Kena Mobile allowances in the following EU/EEA member states without paying roaming fees:

  • Austria
  • Azores
  • Belgium
  • Bulgaria
  • Canary Islands
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • French Guiana
  • Germany
  • Gibraltar
  • Greece
  • Guadeloupe
  • Hungary
  • Iceland
  • Ireland
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Madeira
  • Malta
  • Martinique
  • Mayotte
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Réunion
  • Saint Martin
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • United Kingdom

Be aware that, in some cases, the EU/EEA roaming allowance is lower than the domestic allowances.

APN/Internet Settings – Kena Mobile

  • Name: Kenamobile web
  • APN: web.kenamobile.it

Note: leave anything not mentioned above untouched.

Support Me on Ko-Fi Orange