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Cayman Islands: 2 Best Prepaid SIM Cards Buying Guide (2023)

The Cayman Islands – known for its amazing beaches, its crystal clear water & for being a tax haven.

Well, the latter may not indicate what the country has to offer, but that is one of the first things people think about when they hear the Cayman Islands 🤑.

So what can you do in the Cayman Islands? A lot.

Of course, you can enjoy cocktails at the numerous beaches around the Cayman Islands.

But snorkeling at Seven Mile Beach is also fun.

Perhaps you do not want to be in the water yourself and want to see turtles – you can when you go to the Cayman Turtle Center.

Or you can visit the 18th-century home and history exhibits in Pedro St. James.

In short, there is no reason to be bored when in the Cayman Islands.

But you better save up a lot of money before you head there – it is not a cheap travel destination.

One way to save a lot of money while in the Cayman Islands is by using a local SIM card.

That way, you can enjoy local rates instead of paying international roaming rates, which can be expensive.

So, how expensive are SIM cards in the Cayman Islands?

You can get a Cayman SIM card for 10 KYD (12 USD) from Digicel and 11 KYD (13.20 USD) from Flow in their stores. They are also sold at George Town-Owen Roberts International Airport (GCM – Digicel only).

Could things be cheaper? For sure, even for Caribbean standards.

But as I said, the Cayman Islands is an expensive place to be.

So far, we have not even scratched the surface – there is a lot more to know about Cayman SIM cards.

In this guide, I will go over everything you need to know about buying a SIM card in the Cayman Islands. Let's go.

Buying a SIM Card in the Cayman Islands Guide (logos of Digicel & Flow)

Original publication: 11th of March 2020. Last updated: 10th of November 2022.


Table of Contents

Can You Buy a SIM Card in the Cayman Islands?

You can buy a Cayman SIM card from Digicel or Flow as a tourist. There is nothing preventing travelers from buying a SIM card in the Cayman Islands.

Your phone has to support the frequencies used in the Cayman Islands.

Furthermore, your phone needs to be unlocked (SIM-lock-free) to use a Cayman SIM card.

Where Can You Buy a SIM Card in the Cayman Islands?

You can get a Cayman SIM card in the official stores of Digicel and Flow and from resellers. They are also at any airport (George Town-Owen Roberts International Airport (GCM – Digicel only).

You can expect to pay the following for Cayman SIM cards:

  • Digicel Cayman: 10 KYD
  • Flow Cayman: 11 KYD

Currently, none of the Cayman mobile operators have SIM targeting tourists (also known as tourist or visitor SIM cards or plans).

  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz
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Can You Use Your Phone in the Cayman Islands?

The Cayman Islands uses GSM for their cellular communications, meaning that you need a GSM-capable phone to use your phone in the country. Fortunately, there is about a 99% chance your phone supports GSM.

Besides that, you need to be aware of the ITU regions to determine whether your phone will work in other parts of the world.

Although there are three ITU regions, you only need to know these two terms: American- and European frequencies.

Africa, Asia (including the Middle East), Europe & Oceania (ITU regions 1 and 3) typically use European frequencies, meaning phones bought in those regions can be used in countries using European frequencies without issues.

The Americas (North-, Central– & South America + the Caribbean – ITU region 2) use American frequencies, which differ from European frequencies.

ITU Regions Map
By Maximilian Dörrbecker (Chumwa) – Own work, using this file by Denelson83, CC BY-SA 2.5

The Cayman Islands uses a mix of American frequencies and European frequencies for 2G and 3G, depending on the mobile operator. 4G/LTE is exclusively on American frequencies.

Suppose you bought your phone in the Americas (ITU region 2) and have a low/medium-end device (without tri-band or quad-band support).

In that case, you want to go with Flow Cayman. It supports traditional American frequencies on 2G, 3G & 4G/LTE, meaning that you can take full advantage of its network.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3) instead and have a low/medium-end device (without tri-band or quad-band support), you want to go with Digicel Cayman.

It supports traditional European frequencies on 2G and 3G, but you will not be able to use its 4G/LTE network.

Suppose you have a medium/high-end device with tri-band or quad-band support.

In that case, you can go with any Cayman mobile operator. Your phone will support American- and European frequencies, even on 4G/LTE (+5G NR soon… hopefully).

Mobile Operators, Networks & Frequencies in the Cayman Islands

The Cayman Islands has two mobile operators offering prepaid services easily accessible to tourists:

  • Digicel Cayman
  • Flow Cayman

The following frequencies are used in the Cayman Islands:

  • 2G: 850 MHz, 900 MHz, 1800 MHz & 1900 MHz
  • 3G: 850 MHz & 2100
  • 4G/LTE: 700 MHz (Band 13 & Band 17) & 1800 MHz (Band 3) & 1900 MHz (Band 2)
  • 5G NR: N/A – rollout not announced yet

You can learn more about frequencies in the video below.

To check whether your phone will work in the Cayman Islands, check out this page by Kimovil or this one by Will My Phone Work (outdated, unfortunately, but extremely user-friendly – useful for phones launched in or before 2019. It does not check for 5G NR compatibility).

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally (expensive!) or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in depth. If you wonder why it is often so expensive to roam, this article explains why.

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VoLTE & VoWiFi in the Cayman Islands

Both VoLTE (Voice over LTE (4G) – also known as HD Voice) and VoWiFi (Voice over WiFi – also known as WiFi calling) are not offered by the mobile operators in the Cayman Islands (yet).

This means that when you make a call, your phone will downgrade to 3G (or 2G when 3G is not available) instead of staying connected to 4G/LTE.

This is also why you often cannot use mobile while calling if not connected to WiFi.

VoWiFi is, as the name implies, calling on a WiFi connection as opposed to on a cellular network.

5G NR in the Cayman Islands

5G NR is not available in Cayman as of 2023, and the Cayman government has not indicated when it will auction 5G NR-compatible licenses.

Best SIM Card in the Cayman Islands

If you want to buy the best SIM card in the Cayman Islands, I recommend going with Digicel or Flow. Both mobile operators are equal in speeds and coverage. Digicel can be a good option if you use any of the Digicel apps. Flow offers more data for the same prices as Digicel without app restrictions.

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Best eSIM in the Cayman Islands

Unfortunately, none of the mobile operators offer eSIM to prepaid customers in the Cayman Islands yet.

However, you can get travel eSIMs from Airalo and Holafly.

Airalo has the Atlantis Telecom eSIM with 1 GB of data for 7 days:

Cayman Islands Atlantic Telecom eSIM Airalo
© Airalo

Now, you may think this is a sad selection or that 1 GB of data is insufficient.

Both points are true… I agree – but you can make unlimited top-ups with the Atlantis Telecom eSIM through the Airalo website or apps.

So if you need 5 GB of data, you can purchase the Atlantis Telecom 1 GB eSIM and get four 1 GB top-ups.

Yes, it is a bit inconvenient for now; Airalo may offer 3 GB, 5 GB & 10 GB plans with a 30-day validity for the Cayman Islands soon, as it did for many other countries it supports.

The Airalo links will automatically get you the available Phone Travel Wiz exclusive offers – a code is unnecessary.

For an in-depth analysis of the Cayman Islands Atlantis eSIMs (covering pros and cons as well), check out my Cayman Islands eSIMs Compared guide.

Or you can get Cayman Islands eSIMs from Holafly. You have these three options:

Phone Travel Wiz x Holafly Banner
No unlimited data for the Cayman Islands (yet)

Use code PHONETRAVELWIZ for exclusive deals when getting Holafly eSIMs, AND get an additional 5% off!

For an in-depth analysis of the Holafly Cayman Islands eSIMs (covering pros and cons as well), check out my Cayman Islands eSIMs Compared guide.

Holafly Travel eSIM Reviews by Phone Travel Wiz

With these eSIMs, you can skip the queues in the Cayman Islands and use it immediately upon arriving in the Cayman Islands!

  • Find out about the best local eSIMs, local travel eSIMs & regional travel eSIMs for every country (lookup tool)
Best Local & Travel eSIMs Worldwide Tool by Phone Travel Wiz

TIP: check out my Best Cayman Islands eSIMs Compared guide for an in-depth comparison of several eSIMs for the Cayman Islands.

Airalo has an eSIM for the Caribbean: Island Hopper. The Island Hopper eSIM can be used in 24 Caribbean countries.

Island Hopper Caribbean eSIM Airalo
© Airalo

The Island Hopper eSIM is not as valuable as other Airalo regional eSIMs (like Asialink for Asia, Eurolink for Europe & Latamlink for Latin America) because you only have one variant: 1 GB for 7 days, but top-ups are available (the -link eSIMs have at least four variants, up to 100 GB of data for 180 days, making top-ups often unnecessary).

The Island Hopper eSIM can be used in the following 24 countries:

  • Aruba
  • Anguilla
  • Antigua & Barbuda
  • Bahamas (new!) 1
  • Barbados
  • Bonaire
  • British Virgin Islands
  • Cayman Islands
  • Curaçao
  • Dominica
  • French Guiana 2
  • Grenada 3
  • Guadeloupe
  • Haiti
  • Jamaica
  • Martinique
  • Montserrat 3
  • Panama
  • Puerto Rico
  • Saint Kitts & Nevis
  • Saint Lucia
  • Saint Vincent & the Grenadines
  • Trinidad & Tobago
  • Turks & Caicos Islands

1 the Island Hopper eSIM included the Bahamas until February or March 2022, until it was mysteriously removed. But it was added back in October 2022
2 the Latamlink eSIM covers French Guiana too – it has better options than Island Hopper (1 GB/7 days, 2 GB/15 days, 3 GB/30 days & 5 GB/30 days) in Central- and South America. However, if you do not visit those regions and stay in the Caribbean only, then stick with the Island Hopper eSIM instead
3 on 3G only

With the Island Hopper eSIM, you can save a lot of money by skipping the initial SIM card costs per country you visit in Latin America!

I am working with Airalo to turn the Island Hopper into a -link so that it offers you better value.

For now, you still have an eSIM covering almost all of the Caribbean, which is neat :).

TIP: Check out my eSIM lookup tool for an overview of local mobile operators offering eSIMs to prepaid customers and travel eSIMs I use and love (for eSIMs in the Cayman Islands and eSIMs worldwide) and my Best Cayman Islands eSIMs Compared guide for an in-depth comparison of several eSIMs for the Cayman Islands.

SIM Card Registration in the Cayman Islands

SIM card registration, with the use of your personal information (such as your passport), is not required when buying a SIM card in the Cayman Islands.

Cayman Islands Mobile Internet Prices & Insights

Flag of the Cayman Islands

The Cayman Islands are not known for being a cheap travel destination.

Sure, the Caribbean is in general not cheap, but the Cayman Islands are on another level.

The same can be said for mobile data rates in the country. They stand out.

The average price for 1 GB of data in the Cayman Islands is 11.94 USD, far above the Caribbean average of 4.44 USD. The world average is 4.07 USD.

This makes the Cayman Islands the most expensive country for mobile data in the Caribbean.

However, what is nice is that the average cost of data has gone down drastically over the year.

Sure, it is still expensive, but the average prices have gone down by 55.3%.

While there is not much information about mobile data speeds in the country because not many people do speed tests there, I can mention something about speeds.

In the Caribbean, you can expect your speeds to range between 10 Mbps and 25 Mbps.

However, you can expect faster speeds in the Cayman Islands due to the countries fiber infrastructure.

But you certainly will not blazing fast speeds as in Norway, South Korea & the United Arab Emirates, which have a median mobile download speed above 100 Mbps.

With reasonably priced SIM cards, close to excellent nationwide coverage, decent mobile download speeds, and low mobile data rates, you should have a smooth network experience in the Cayman Islands.

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Currency in the Cayman Islands

100 Cayman Dollar Bank Note
© Cayman Islands Monetary Authority (CIMA)

The Cayman Islands use the Cayman Island Dollar with the symbol KYD (which will be used in this guide).

However, prices may sometimes be listed as just $, KY, or CI$, KY.

KYD is pegged 1:1.20 to the US Dollar (USD), meaning that 1 KYD = 1.20 USD, 10 KYD = 12 USD & 100 KYD = 120 USD.

The other way around would mean 1 USD = 0.83 KYD, 10 USD = 8.30 KYD & 100 USD = 83 KYD.

For up-to-date KYD:your currency (let's say Euro) exchange rates, use the Wise Currency Converter tool.

If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card.

Their fees are MUCH lower than banks and credit card companies charge you (and Wise is transparent about their fees, unlike banks).

I have saved literal THOUSANDS of Australian Dollars and Euros, my main currencies, when using Wise abroad when traveling compared to my debit and credit cards.

Open a Wise account for FREE!

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Cayman Prepaid SIM Cards

Below, I will guide you through Digicel Cayman & Flow Cayman, and go through:

  • Background information
  • Mobile coverage
  • SIM card types, prices & availability
  • Recharge/top-up information
  • Combo plans, data plans & special packs (such as social media packs) 

With that being said, let’s see what the Cayman Islands have to offer to us.


Digicel Cayman

Digicel Logo
© Digicel

Digicel Cayman, just Digicel, is one of the two mobile operators in the Cayman Islands.

Digicel, as a company, is active in many other Caribbean nations, Central America & Oceania.

Digicel uses the following frequencies:

  • 2G: 900 MHz & 1800 MHz
  • 3G: 850 MHz & 2100 MHz
  • 4G/LTE: 700 MHz (Band 13 & Band 17) & 1800 MHz (Band 3)

This is what you will learn about Digicel:

* Coverage
* How to Get a Digicel SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plans & Packages
* APN/Internet Settings

Coverage – Digicel Cayman

Digicel has extensive coverage throughout the Cayman Islands.

4G/LTE is available almost anywhere.

Below are Digicel's coverage maps produced by Speedtest:

Digicel Cayman Coverage Map on Grand Cayman
Source – Grand Cayman
Digicel Cayman Coverage Map on Cayman Brac
Source – Cayman Brac
Digicel Cayman Coverage Map on Little Cayman
Source – Little Cayman
Digicel Cayman Coverage Map
Source – Overview

SIM Card Price – Digicel Cayman

You can get a Digicel SIM card for 10 KYD in Digicel stores. They are not sold at any airport in the Cayman Islands, including George Town-Owen Roberts International Airport (GCM).

  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz

You may have to dial *122# to activate your Digicel SIM card if your SIM card does not work upon purchase.

Dial *129# to see your Digicel phone number.

Dial *135# to access the Digicel menu.

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Top-Up, Recharge & Balance Check – Digicel Cayman

Digicel top-up vouchers are sold in Digicel stores, kiosks, gas stations & grocery stores.

To top up your Digicel SIM card, dial *135# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *135# to check your Digicel balance.

You can also top up and check your balance on the Digicel app (Android/iOS).

Digicel App
© Digicel

Packages, Plans, Bundles & Offers – Digicel Cayman

Digicel has only one data-featured prepaid plan: Prepaid Prime Bundles (combo). It includes data (without 5G NR access), minutes & SMS.

I will list all the prices in KYD (The Cayman Islands Dollar).

To convert KYD to your currency (let's say USD) with up-to-date exchange rates, use the Wise Currency Converter tool.

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Prepaid Prime Bundles – Digicel Cayman

The Prepaid Prime Bundles are combo plans with data (without 5G NR access) and minutes.

The following Prepaid Prime Bundles are available, which can be activated by dialing *135#:

PricePlanDataSocial DataOn-Net MinutesOff-Net MinutesLocal SMSValidity
4.5 KYD1 Day Digicel Prime Plus Bundle1 GB1 GB/app 1UnlimitedN/AN/A1 day
20 KYD7 Day Digicel Prime Ultra Bundle2 GB7 GB/app 2Unlimited50 minutesN/A7 days 
60 KYD30 Day Day Digicel Prime Plus Bundle7 GB45 GB/app 1 Unlimited300 minutes50 SMS30 days 
70 KYD30 Day Day Digicel Prime Ultra Bundle10 GB45 GB/app 2Unlimited300 minutes75 SMS30 days 

1 for BiP, Disney+, GoLoud, HBO Max, Loop & SportsMax (so you would have the said data allowance per app, aka 1 GB for BiP, 1 GB for GoLoud, 1 GB for Loop, etc., if the data allowance says “1 GB/app”)
2 for BiP, GoLoud, HBO Max, Loop, SportsMax, Spotify, TikTok & YouTube (so you would have the said data allowance per app, aka 1 GB for BiP, 1 GB for GoLoud, 1 GB for Loop, etc., if the data allowance says “1 GB/app”)

Prepaid Prime Bundles auto-renew. To disable auto-renewal, dial *135#.

Digicel-Cayman-Islands-Prepaid-Prime-Bundles

APN/Internet Settings – Digicel Cayman

  • Name: Digicel
  • APN: internet.ky

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

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Flow Cayman

Flow Logo
© Flow

Flow Cayman, just Flow, is one of the two mobile operators in the Cayman Islands.

Flow is a brand by Cable & Wireless used throughout the Caribbean.

Flow uses the following frequencies:

  • 2G: 850 MHz & 1900 MHz
  • 3G: 850 MHz
  • 4G/LTE: 700 MHz (Band 17) & 1900 MHz (Band 2)

This is what you will learn about Flow:

* Coverage
* How to Get a Flow SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plan & Packages
* APN/Internet Settings

Coverage – Flow Cayman

Flow has extensive coverage throughout the Cayman Islands.

4G/LTE is available almost anywhere.

Below are Flow's coverage maps produced by Speedtest:

Flow Cayman Coverage Map on Cayman Grand
Source – Grand Cayman
Flow Cayman Coverage on Cayman Brac
Source – Cayman Brac
Flow Cayman Coverage Map on Little Cayman
Source – Little Cayman
Flow Cayman Coverage Map
Source – Overview

SIM Card Price – Flow Cayman

You can get a Flow SIM card for 11 KYD in Flow stores. They are not sold at any airport in the Cayman Islands, including George Town-Owen Roberts International Airport (GCM).

Flow Cayman Island SIM Card Price Banner
© Flow Cayman
  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz

Dial *129# to access the Flow menu.

Dial *555# to see your Flow phone number.

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Top-Up, Recharge & Balance Check – Flow Cayman

Flow top-up vouchers are sold in Flow stores, grocery stores, gas stations & bars.

To top up your Flow SIM card, dial *129# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *120# or *129# to check your Flow balance.

You can also top up and check your balance on the Flow app (Android/iOS).

Flow App
© Flow

Packages, Plans, Bundles & Offers – Flow Cayman

Flow has two data-featured plans: Prepaid Combo Plans (as the name implies) & Data Only Plans (as the name suggests). It includes data (without 5G NR access), minutes & SMS.

All Digicel plans can be activated by dialing *129#.

I will list all the prices in KYD (The Cayman Islands Dollar).

To convert KYD to your currency (let's say USD) with up-to-date exchange rates, use the Wise Currency Converter tool.

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Prepaid Combo Plans – Flow Cayman

The Prime Bundles are combo plans with data (without 5G NR access) and minutes.

The following Prepaid Prime Bundles are available, which can be activated by dialing *129#:

PricePlanDataSocial Data 1On-Net MinutesOff-Net MinutesLocal MinutesLocal SMSValidity
5 KYDSuper 20.4 GBUnlimited“Unlimited”, 5000 minutes25 minutes25 minutesUnlimited2 days
15 KYDSuper 71 GBUnlimited“Unlimited”, 5000 minutes100 minutes100 minutesUnlimited7 days
50 KYDSuper 304 GBUnlimited“Unlimited”, 5000 minutes400 minutes400 minutesUnlimited30 days

1 for Facebook, Instagram, Snapchat, Twitter & WhatsApp

Prime Plus Bundles auto-renew. To disable auto-renewal, dial *140#.

Flow Cayman Islands Prepaid Combo Plans
Data Only Plans – Flow Cayman

The Data Plans are, as the name implies, data bundles (without 5G NR access).

The following Data Plans are available, which can be activated by dialing *129#:

PriceDataValidityActivation Code
2.99 KYD250 MB1 day*146*50#
7.99 KYD1 GB3 days*146*250#
14.99 KYD2 GB7 days*146*1007#
19.99 KYD1 GB30 days*146*1030#
39.99 KYD5 GB30 days*146*4000#
54.99 KYD15 GB30 days*146*10000#

Data Plans auto-renew. To disable auto-renewal, dial *140#.

APN/Internet Settings – Flow Cayman

  • Name: Flow Internet
  • APN: ppinternet

Note: do not use just “internet” as a prepaid customer. That APN is reserved for postpaid customers. Leave anything not mentioned above untouched.

Jump back to the Table of Contents.

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The Preferred Way to Stay Connected When Traveling in the Cayman Islands

Getting a SIM card from Digicel or Flow would do you well when considering a Cayman SIM card.


Next Steps to Enhance Your Travel Experiences

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Learn About Your Phone Travel Options

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Each of these options has its pros and cons. Learn more about them, and find the best option for you.

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