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2 Best Prepaid SIM Cards in the Cayman Islands: Buying Guide

The Cayman Islands – known for its amazing beaches, its crystal clear water, and for being a tax haven.

Well, the latter may not indicate what the country has to offer, but that is one of the first things people think about when they hear the Cayman Islands.

So what can you do in the Cayman Islands? A lot.

Of course, you can enjoy cocktails at the numerous beaches around the Cayman Islands. Snorkeling at Seven Mile Beach is also fun.

Perhaps you do not want to be in the water yourself and want to see turtles – you can when you go to the Cayman Turtle Center.

Or you can visit the 18th-century home and history exhibits in Pedro St. James.

In short, there is no reason to be bored when in the Cayman Islands.

But you better save up a lot of money before you head there – it is not a cheap travel destination.

One way to save a lot of money while in the Cayman Islands is by using a local SIM card. That way, you can enjoy local rates instead of paying international roaming rates, which can be expensive.

So, how expensive are SIM cards in the Cayman Islands?

You can get a Cayman SIM card for 10 KYD (12 USD) from Digicel and 11 KYD (13.20 USD) from Flow in their official stores. A data plan with 2 GB of data valid for 7 days will set you back 14.99 KYD (18 USD).

Cannot see the video above? Watch it here or on YouTube.

Could things be cheaper? For sure, even for Caribbean standards. But as I said, the Cayman Islands is an expensive place to be.

So far, we have not even scratched the surface – there is a lot more to know about Cayman SIM cards.

In this guide, I will go over everything you need to know about buying a SIM card in the Cayman Islands. Let's go.

Buying a SIM Card in the Cayman Islands Guide (logos of Digicel & Flow)

Original publication: 11th of March 2020. Last updated: 28th of August 2021.

Table of Contents

Can You Buy a SIM Card in the Cayman Islands?

You can buy a Cayman SIM card from Digicel or Flow as a tourist. There is nothing preventing travelers from buying a SIM card in the Cayman Islands.

Your phone has to support the frequencies used in the Cayman Islands. Furthermore, your phone needs to be unlocked (SIM-lock free) to use a Cayman SIM card.

Where Can You Buy a SIM Card in the Cayman Islands?

You can get a Cayman SIM card in the official stores of Digicel and Flow.

It is not possible to buy SIM cards at any airport in the Cayman Islands ( Owen Roberts International Airport, Charles Kirkconnell International Airport & Edward Bodden Airfield.

You can expect to pay the following for Cayman SIM cards:

  • Digicel Cayman: 10 KYD
  • Flow Cayman: 11 KYD

Can You Use Your Phone in the Cayman Islands?

The Cayman Islands use GSM and CDMA technology for mobile telecommunications services. Digicel Cayman is phasing out its CDMA network, so you should not bank on it. Moreover, you would not be able to use Digicel Cayman's CDMA network unless you buy a phone from them or roam.

Fortunately, there is a 99% chance you have a phone that supports GSM.

Besides that, you need to be aware of the ITU regions to determine whether your phone will work in other parts of the world.

Although there are 3 ITU regions, you only need to know these two terms: American Frequencies and European Frequencies.

Africa, Asia (including the Middle East), Europe, and Oceania (ITU Regions 1 & 3) typically use European Frequencies, meaning phones bought in those regions can be used in countries using European Frequencies without issues.

The Americas (North-, Central, and South America + the Caribbean), ITU Region 2, use American Frequencies, which are different from the European Frequencies.

ITU Regions Map
By Maximilian Dörrbecker (Chumwa) – Own work, using this file by Denelson83, CC BY-SA 2.5

The Cayman Islands uses a mix of American Frequencies and European Frequencies for 2G and 3G, depending on the operator. 4G/LTE is exclusively on American Frequencies.

If you bought your phone in the Americas (ITU region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you would want to go with Flow Cayman. It supports traditional American Frequencies on 2G, 3G, and 4G/LTE, meaning that you can take full advantage of its network.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you would want to go with Digicel Cayman. It supports traditional European Frequencies on 2G and 3G, but you will not be able to use its 4G/LTE network.

Suppose you have a medium/high-end device with Tri-Band or Quad-Band support. In that case, you can go with either Flow Cayman or Digicel Cayman, as your phone will support both American Frequencies and European Frequencies, even on 4G/LTE.

Mobile Operators, Networks & Frequencies in the Cayman Islands

The Cayman Islands has two mobile operators:

  • Digicel Cayman
  • Flow Cayman

The following frequencies are used in the Cayman Islands:

  • 2G: 850 MHz, 900 MHz, 1800 MHz & 1900 MHz
  • 3G: 850 MHz & 2100
  • 4G/LTE: 700 MHz (Band 13 & Band 17) & 1800 MHz (Band 3) & 1900 MHz (Band 2)

You can learn more about frequencies in the video below.

Cannot see the video above? Watch it on YouTube.

To check whether your phone will work in the Cayman Islands, check out this page by Will My Phone Work (may be outdated or inaccurate at times).

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.

5G NR in the Cayman Islands

5G NR is not available in the Cayman Islands as of 2021, and the Cayman government has not made any indications of when it will auction 5G licenses.

Best SIM Card in the Cayman Islands

If you want to buy the best SIM card in the Cayman Islands, I recommend going with either Digicel or Flow. Both mobile operators are equal in speeds and coverage. Digicel can be a good option if you use any of the Digicel apps. Flow offers more data for the same prices as Digicel without app restrictions.

SIM Card Registration in the Cayman Islands

SIM card registration, with the use of your personal information (such as your passport), is not required when buying a SIM card in the Cayman Islands.

Cayman Islands Mobile Internet Prices & Insights

Flag of the Cayman Islands

The Cayman Islands are not known for being a cheap travel destination. Sure, the Caribbean, in general, is not cheap, but the Cayman Islands is on another level.

The same can be said for mobile data rates in the country. They stand out.

The average price for 1 GB of data in the Cayman Islands is 11.94 USD, far above the Caribbean average of 4.44 USD. The world average is 4.07 USD.

This makes the Cayman Islands the most expensive country for mobile data in the Caribbean.

However, what is nice is that the average cost of data has gone down drastically over the year. Sure, it is still expensive, but the average prices have gone down by 55.3%.

But do you get excellent quality of service for the prices you pay? Yes and no.

Mobile reception can be found almost everywhere on the three islands (Grand Cayman, Little Cayman & Cayman Brac. However, it will not always be 4G/LTE.

Mobile internet speeds are decent, which can peak up to 100 Mbps. However, that will only happen in the best scenarios. But browsing the web and streaming videos should not cause too much lag.

Overall, you should have a smooth network experience in the Cayman Islands.

Currency in the Cayman Islands

100 Cayman Dollar Bank Note
© Cayman Islands Monetary Authority (CIMA)

The Cayman Islands use the Cayman Island Dollar with the symbol KYD (which will be used in this guide). However, prices may sometimes be listed as just $, CI$, or KY.

KYD is pegged 1:1.20 to the US Dollar (USD), meaning that 1 KYD = 1.20 USD, 10 KYD = 12 USD, and 100 KYD = 120 USD.

The other way around would mean 1 USD = 0.83 KYD, 10 USD =s 8.30 KYD, and 100 USD = 83 KYD.

If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card. Their fees are MUCH lower than banks, and credit card companies charge you (and Wise is transparent about their fees, unlike banks).

I have saved literal THOUSANDS of Euros, my main currency, when using Wise abroad when traveling compared to my debit and credit cards. Open a Wise account FREE!

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Cayman Prepaid SIM Cards

Below, I will guide you through Digicel Cayman & Flow Cayman, and go through:

  • Background information
  • Mobile coverage
  • SIM card types, prices, and availability
  • Recharge/top-up information
  • Combo plans, data plans, and special packs (such as social media packs) 

With that being said, let’s see what the Cayman Islands have to offer to us.

Digicel Cayman

Digicel Logo
© Digicel

Digicel Cayman, just Digicel, is one of the two mobile operators in the Cayman Islands. Digicel as a company is active in many other Caribbean nations, Central America, and Oceania.

Digicel uses the following frequencies:

  • 2G: 900 MHz & 1800 MHz
  • 3G: 850 MHz & 2100 MHz
  • 4G/LTE: 700 MHz (Band 13 & Band 17) & 1800 MHz (Band 3)

This is what you will learn about Digicel:

* Coverage
* How to Get a Digicel SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plans & Packages
* APN/Internet Settings

Click on the links above to jump to the section you are interested in.

Jump to Flow

Coverage – Digicel Cayman

Digicel has extensive coverage throughout the Cayman Islands.

Its 4G/LTE reception is great too.

Below is Digicel's coverage map on Grand Cayman:

Here is the coverage map on Little Cayman & Brac Cayman:

SIM Card Price – Digicel Cayman

You can buy a Digicel SIM card for 10 KYD in Digicel stores.

You may have to dial *122# to activate your SIM card if your SIM card does not work upon purchase.

Digicel SIM cards get deactivated if there has been no activity for 120 days (no top-up for 120 days or no activity for 120 days).

Top-Up, Recharge & Balance Check – Digicel Cayman

Digicel top-up vouchers are sold in Digicel stores and many other establishments, such as kiosks, gas stations, and grocery stores.

To top up your Digicel SIM card, *135# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *135# to check your Digicel balance.

You can also top up and check your balance on the Digicel app (Android/iOS).

Digicel App
© Digicel

Packages, Plans, Bundles & Offers – Digicel Cayman

Digicel Trinidad & Tobago Prime Bundles
© Digicel

Digicel has one data-featured plan, which is the Prime Bundles. They are bundles with data, data for select Digicel apps, minutes, and SMS.

The following Prime Bundles are available, which can be activated by dialing *147#:

PricePlanAny Use DataListen More (Music) DataListen More (Radio) DataWatch More DataPlay More DataShare More DataKnow More DataStore More DataOn-Net MinutesOff-Net MinutesValidity
4 KYD1 Day Digicel Prime Bundle1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GBUnlimitedN/A1 day
15 KYD7 Day Digicel Prime Bundle1 GB7 GB7 GB7 GB7 GB7 GB7 GB7 GBUnlimited50 minutes7 days 
35 KYD30 Day Digicel Prime Bundle3 GB30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB UnlimitedN/A30 days 
55 KYD30 Day Digicel Prime Bundle6 GB45 GB45 GB45 GB45 GB45 GB45 GB45 GBUnlimited300 minutes30 days 

You also get unlimited Do More data, which is for the MyDigicel App

Below is a list to download pages of the Prime Bundle Apps:

Digicel Trinidad & Tobago Apps
© Digicel

Prime Bundles auto-renew. To disable auto-renewal, dial *135#.

APN/Internet Settings – Digicel Cayman

  • Name: Digicel
  • APN: internet.ky

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Flow Cayman

Flow Logo
© Flow

Flow Cayman, just Flow, is the Cayman Islands' first mobile operator, which held a monopoly until Digicel entered the market. Flow is a brand by Cable & Wireless used throughout the Caribbean. Flow used to be known as Lime before 2015.

Flow uses the following frequencies:

  • 2G: 850 MHz & 1900 MHz
  • 3G: 850 MHz
  • 4G/LTE: 700 MHz (Band 17) & 1900 MHz (Band 2)

This is what you will learn about Flow:

* Coverage
* How to Get a Flow SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plan & Packages
* APN/Internet Settings

Click on the links above to jump to the section you are interested in.

Jump to Digicel

Coverage – Flow Cayman

Flow has extensive coverage throughout the Cayman Islands.

Flow's 4G/LTE reception is great.

Below is Flow's coverage map of Grand Cayman:

Here is the coverage map on Little Cayman & Brac Cayman:

SIM Card Price – Flow Cayman

You can buy a Flow SIM card for 11 KYD in Flow stores.

Flow Cayman SIM Card Price
© Flow Cayman

Dial *129# to access the Flow menu.

Flow SIM cards get deactivated if there has been no activity for 90 days (no top-up for 90 days or no activity for 90 days).

Top-Up, Recharge & Balance Check – Flow Cayman

Flow top-up vouchers are sold in Flow stores and other places, including grocery stores, gas stations, and bars.

To top up your Flow SIM card, dial *129# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *120# or *129# to check your Flow balance.

You can also top up and check your balance on the Flow app (Android/iOS).

Flow App
© Flow

Packages, Plans, Bundles & Offers – Flow Cayman

Flow has two data-featured plans: Prepaid Combo Plans (combo) & Data Only Plans (data-only).

Prepaid Combo Plans – Flow Cayman
Flow Cayman Prepaid Plans
© Flow Cayman

The Prepaid Combo Plans are combo bundles with data, minutes, and SMS.

You can activate Prepaid Combo Plans by dialing *129#:

PricePlanDataSocial Data (SWIFT) 1On-Net MinutesLocal MinutesLocal SMSValidity
5 KYDSuper 20.4 GBUnlimited“Unlimited”, 5000 minutes25 minutesUnlimited2 days
15 KYDSuper 71 GBUnlimited“Unlimited”, 5000 minutes100 minutesUnlimited7 days
50 KYDSuper 304 GBUnlimited“Unlimited”, 5000 minutes400 minutesUnlimited30 days

1 SWIFT data = Snapchat, WhatsApp, Instagram, Facebook & Twitter

Data Only Plans – Flow Cayman

The Data Only Plans are data-only bundles.

The following Data Only Plans are available:

PriceDataValidityActivation Code
2.99 KYD250 MB1 day*146*50#
7.99 KYD1 GB3 days*146*250#
14.99 KYD2 GB7 days*146*1007#
19.99 KYD1 GB30 days*146*1030#
39.99 KYD5 GB30 days*146*4000#
54.99 KYD15 GB30 days*146*10000#

APN/Internet Settings – Flow Cayman

  • Name: Flow Internet
  • APN: ppinternet

Note: do not use just “internet” as a prepaid customer. That APN is reserved for postpaid customers. Leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Other Ways to Stay Connected When Traveling in the Cayman Islands

I would highly encourage anyone visiting the Cayman Islands to get themselves a Cayman SIM card – you will be saving a lot of money when you do so.

However, for some, getting a Cayman SIM card is not an option. For example, your device may be SIM-locked, meaning that you cannot use any other SIM card other than the SIM card provided by your operator.

There are other ways to stay online while in the Cayman Islands, but they may not be cheap.

However, these methods may be more expensive than getting a SIM card from the two local operators.

International Roaming

International roaming is the most convenient way to stay connected when traveling in other countries because you do not have to buy a new SIM card, have to deal with SIM card registration regulations, nor have multiple phone numbers to deal with.

However, international roaming has proven to be expensive in many cases, especially compared to buying local SIM cards. That is why many travelers are not fond of international roaming.

International roaming has its pros and cons. However, it is important to know how it works. This in-depth guide explains it all.

Find out whether your mobile operator has attractive roaming rates for the Cayman Islands here.

Using an International SIM Card or Travel SIM Card

International SIM cards are SIM cards made for the traveler in mind. Using them is often cheaper than international roaming. However, they are almost always more expensive than using a local SIM card.

There are many other advantages and disadvantages of getting international SIM cards, which you can learn about here.

Using a Mobile Hotspot (Pocket WIFI)

Mobile hotspots, or pocket WIFI, are small devices that connect to the local operators of the country you are visiting.

Mobile hotspots are ideal for families or those traveling in a large group, as they allow you to connect multiple devices to one hotspot without the need of each traveler having to buy a SIM card.

You can either buy a mobile hotspot or rent one.

Using Free WIFI Networks

Using free WIFI connections is the cheapest way to stay connected because they are free.

The major downside of trying to use WIFI hotspots is that you will have to locate them, and they are not available on every corner in the Cayman Islands.

Make sure to protect your internet traffic with a VPN so that hackers cannot steal your personal data.

The Preferred Way to Stay Connected When Traveling in the Cayman Islands

Getting a SIM card from Digicel or Flow would do you well when considering a Cayman SIM card.

Local Prepaid SIM Cards in Other Caribbean Countries

Visiting other countries in the Caribbean? Check out my Caribbean SIM card buying guide, covering other Caribbean nations, such as:

Going to other places around the world? Then you should also check out my sim card buying guides for other destinations around the world.

Next Steps to Enhance Your Travel Experiences

Looking for the next steps to enhance your phone travel experiences? Here is what to do:

Check Out My Resource Page

Looking for the best companies and gadgets to enhance your travel experience? Check out my travel resources page for the best companies to use when you travel! Save money with international SIM cards, on plane tickets, bus rides, cruises, and accommodation. Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!

Start Your Own Online Business – Make Money While Traveling

Do you want to learn how I started an online business that allows me to generate income while traveling? In my starting an online business guide, I tell you which tools, services, and products I have for this site and my YouTube channel. If I can start a business about something I am passionate about (phone travel), then you can do it too!

Learn About Your Phone Travel Options

You can buy local prepaid SIM cards, international SIM cards, mobile hotspots, or roam internationally. Each of these options has its pros and cons. Learn more about them, and find the best option for you.

Phone Travel Tips, Tricks & Hacks

I have written many articles with tips and hacks to save money on mobile costs while abroad. You surely want to check them out!

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