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2 Best Prepaid SIM Cards in the Turks & Caicos Islands (TCI): Buying Guide

The Turks and Caicos Islands (TCI) – known for their marvelous beaches, which should be award-winning.

The white sand beaches and literal turquoise waters are just stunning.

It is also a popular destination for watersports activities, like surfing, fishing & scuba diving.

If you prefer to stay out of the water, you watch the whales swimming around while you enjoy a cocktail on the beach.

If the beach life is not for you – worry not. You can still visit plenty of attractions, such as the Grand Turk Lighthouse, the city centers in Providenciales and Grace Bay, or the Her Majesty's Prison.

In short, there is no reason to be bored when visiting the Turks and Caicos Islands.

You probably even want to make your friends at home jealous share your travels with your friends online, which you should.

But do know that international roaming can be expensive.

And the Turks and Caicos Islands are not known for being a cheap travel destination.

Luckily, you can buy local SIM cards to enjoy local rates.

And luckily for you, travelers can also buy Turks and Caicos SIM cards.

You can get a Turks and Caicos SIM card for 5 USD from Flow and 10 USD from Digicel in their stores (+7IM MOTORS on Providenciales for Digicel only). They are not sold at Providenciales International Airport (PLS) nor Grand Turk-JAGS McCartney International Airport (GDT).

Okay, SIM cards and data plans are not super cheap either here.

However, these prices are still much better than the international roaming rates your mobile operator would charge you for roaming in the Turks and Caicos Islands.

So, we know the SIM card prices. What else do you need to know? Much more.

In this guide, I will go over everything you need to know about buying a SIM card in the Turks and Caicos Islands. Let's do this.

Buying a SIM Card in the Turks and Caicos Islands Guide (logos of Digicel & Flow)

Original publication: 12th of March 2020. Last updated: 12th of February 2022.


Table of Contents

In This Guide Show

Can You Buy a SIM Card in the Turks and Caicos Islands?

You can buy a Turks and Caicos SIM card from Digicel or Flow as a tourist. There is nothing preventing travelers from buying a SIM card in the Turks and Caicos Islands.

You do have to comply with the SIM card registration regulations.

Moreover, your phone has to support the frequencies used in the Turks and Caicos Islands.

Furthermore, your phone needs to be unlocked (SIM-lock free) to use a Turks and Caicos SIM card.

Where Can You Buy a SIM Card in the Turks and Caicos Islands?

You can get a Turks and Caicos SIM card in the official stores of Digicel (+7IM MOTORS on Providenciales) and Flow. They are not available at Providenciales International Airport (PLS) nor Grand Turk-JAGS McCartney International Airport (GDT).

You can expect to pay the following for Turks and Caicos SIM cards:

  • Digicel Turks and Caicos: 10 USD
  • Flow Turks and Caicos: 5 USD
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Can You Use Your Phone in the Turks and Caicos Islands?

The Turks and Caicos Islands use GSM for their cellular communications, meaning that you need a GSM-capable phone to use your phone in the country. Fortunately, there is about a 99% chance your phone supports GSM.

Besides that, you need to be aware of the ITU regions to determine whether your phone will work in other parts of the world.

Although there are 3 ITU regions, you only need to know these two terms: American frequencies and European frequencies.

Africa, Asia (including the Middle East), Europe & Oceania (ITU Regions 1 & 3) typically use European frequencies, meaning phones bought in those regions can be used in countries using European frequencies without issues.

The Americas (North-, Central– & South America + the Caribbean), ITU Region 2, use American frequencies, which are different from the European frequencies.

ITU Regions Map
By Maximilian Dörrbecker (Chumwa) – Own work, using this file by Denelson83, CC BY-SA 2.5

The Turks and Caicos Islands use a mix of American frequencies and European frequencies for 2G and 3G, depending on the mobile operator. 4G/LTE is exclusively on American frequencies.

If you bought your phone in the Americas (ITU region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you want to go with Flow Turks and Caicos.

It supports traditional American frequencies on 2G, 3G & 4G/LTE, meaning that you can take full advantage of its network.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you want to go with Digicel Turks and Caicos.

It supports traditional European frequencies on 2G and 3G, but you will not be able to use its 4G/LTE network.

Suppose you have a medium/high-end device with Tri-Band or Quad-Band support. In that case, you can go with any mobile operator, as your phone will support both American frequencies and European frequencies, even on 4G/LTE.

Mobile Operators, Networks & Frequencies in the Turks and Caicos Islands

The Turks and Caicos Islands have two mobile operators offering prepaid services:

  • Digicel Turks and Caicos
  • Flow Turks and Caicos

The following frequencies are used in the Turks and Caicos Islands:

  • 2G: 850 MHz, 900 MHz & 1800 MHz
  • 3G: 850 MHz & 2100 MHz
  • 4G/LTE: 700 MHz (Band 13 & Band 17), 1700 MHz (Band 4) & 1900 MHz (Band 2)

You can learn more about frequencies in the video below.

To check whether your phone will work in the Turks and Caicos, check out this page by Will My Phone Work (may be outdated or inaccurate at times).

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.

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VoLTE & VoWiFi in the Turks and Caicos Islands

Both VoLTE (Voice over LTE (4G) – also known as HD Voice) and VoWiFi (Voice over WiFi – also known as WiFi calling) are not offered by the mobile operators in the Turks and Caicos Islands (yet).

This means that when you make a call, your phone will downgrade to 3G (or 2G when 3G is not available) instead of staying connected to 4G/LTE.

This is also why you often cannot use mobile while calling if not connected to WiFi.

VoWiFi is, as the name implies, calling on a WiFi connection as opposed to on a cellular network.

5G NR in the Turks and Caicos Islands

5G NR is not available in the Turks and Caicos Islands as of 2022, and the Turks and Caicos government have not made any indications of when they will auction 5G licenses.

Best SIM Card in the Turks and Caicos Islands

If you want to buy the best SIM card in the Turks and Caicos Islands, I recommend going with Digicel. It has the best coverage and the fastest speeds. Moreover, Digicel also has attractive plans (Prime Bundles) with dedicated data allowances for Prime apps, TikTok & YouTube (up to 35 GB/app).

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Best eSIM in the Turks and Caicos Islands

Unfortunately, none of the mobile operators offer eSIM (to prepaid customers) in the Turks and Caicos Islands yet.

However, you can get the Turks and Caicos Islands (Tuca Mobile) eSIM from Airalo with 1 GB of data valid for 7 days.

Turks & Caicos Islands Tuca Mobile eSIM Airalo
© Airalo

With this eSIM, you can skip the Turks and Caicos Islands' SIM card registration scheme entirely and use it immediately upon arriving in the Turks and Caicos Islands!

TIP: Check out my eSIM lookup tool for an overview of local mobile operators offering eSIMs to prepaid customers and travel eSIMs I use and love (for eSIMs in the Turks and Caicos and eSIMs worldwide).

If you plan on visiting other neighboring Caribbean nations, consider the Island Hopper eSIM with 1 GB of data (7 days) in the Turks and Caicos Islands and these other islands:

Island Hopper Caribbean eSIM Airalo
© Airalo

With the Island Hopper eSIM, you can save a lot of money by skipping the initial SIM card costs per country you visit – averaging 8 USD/country in the Caribbean!

TIP: Check out my eSIM lookup tool for an overview of local mobile operators offering eSIMs to prepaid customers and travel eSIMs I use and love (for eSIMs in the Turks and Caicos and eSIMs worldwide).

SIM Card Registration in the Turks and Caicos Islands

SIM card registration with your passport information is mandatory in the Turks and Caicos Islands. It will be done at the point of sale.

Turks and Caicos Islands Mobile Internet Prices & Insights

Flag of the Turks and Caicos Islands

Mobile data used to be close to unaffordable in the Caribbean.

The costs were high, and the quality of service was poor.

However, things have improved significantly over the years.

Not only has the network quality improved, but the cost of mobile data has gone down by a lot.

The same can be said about the Turks and Caicos Islands. However, the costs are still on the higher end.

The average price for 1 GB of data in the Turks and Caicos Islands is 8.00 USD, far above the Caribbean average of 4.44 USD. The world average is 4.07 USD.

The thing is, the Turks and Caicos Islands still have one of the highest mobile data rates in the Caribbean.

But, when we compare 2019's figures to present-day figures, the average cost of 1 GB of data has decreased by 65.4%.

While there is not much information about mobile data speeds in the country because not many people do speed tests there, I can mention something about speeds.

In the Caribbean, you can expect your speeds to range between 10 Mbps and 25 Mbps.

With average SIM cards, great nationwide coverage, decent mobile download speeds, but incredibly high mobile data rates, you should have a smooth network experience in the Turks and Caicos Islands.

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Currency in the Turks and Caicos Islands

10 US Dollar Note
© U.S. Currency Education Program

The Turks and Caicos Islands use the US Dollar with the symbol USD (which will be used throughout this guide).

Prices in the Turks and Caicos Islands are listed in just $.

For up-to-date USD:your currency (let's say Euro) exchange rates, use the Wise Currency Converter tool.

If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card.

Their fees are MUCH lower than banks, and credit card companies charge you (and Wise is transparent about their fees, unlike banks).

I have saved literal THOUSANDS of Euros, my main currency, when using Wise abroad when traveling compared to my debit and credit cards. Open a Wise account FREE!

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Turks and Caicos Islands Prepaid SIM Cards

Below, I will guide you through Digicel Turks and Caicos & Flow Turks and Caicos, and go through:

  • Background information
  • Mobile coverage
  • SIM card types, prices & availability
  • Recharge/top-up information
  • Combo plans, data plans & special packs (such as social media packs) 

With that being said, let’s see what the Turks and Caicos Islands have to offer to us.


Digicel Turks and Caicos (TCI)

Digicel Logo
© Digicel

Digicel Turks and Caicos (TCI), just Digicel, is one of the two mobile operators in the Turks and Caicos Islands.

Digicel, as a company, is active in many other Caribbean nations, Central America & Oceania.

Digicel uses the following frequencies:

  • 2G: 900 MHz & 1800 MHz
  • 3G: 2100 MHz
  • 4G/LTE: 700 MHz (Band 17) & 1700 MHz (Band 4)

This is what you will learn about Digicel:

* Coverage
* How to Get a Digicel SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plans & Packages
* APN/Internet Settings

Coverage – Digicel Turks and Caicos (TCI)

Digicel has the best coverage in the Turks and Caicos Islands.

It also has solid 4G/LTE reception.

Below is Digicel's coverage map:

SIM Card Price – Digicel Turks and Caicos (TCI)

You can buy a Digicel SIM Card for 10 USD in Digicel stores and 7IM MOTORS (Providenciales). They are not sold at Providenciales International Airport (PLS) nor Grand Turk-JAGS McCartney International Airport (GDT).

You may have to dial *122# to activate your Digicel SIM card if your SIM card does not work upon purchase.

Dial *129# to see your Digicel phone number.

Dial *135# to access the Digicel menu.

Digicel SIM cards get deactivated if there has been no activity for 120 days (no top-up for 120 days or no activity for 120 days).

Top-Up, Recharge & Balance Check – Digicel Turks and Caicos (TCI)

Digicel top-up vouchers are sold in Digicel stores, kiosks, gas stations & grocery stores.

To top up your Digicel SIM card, dial *125# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *124# to check your Digicel balance.

You can also top up and check your balance on the Digicel app (Android/iOS).

Digicel App
© Digicel

Packages, Plans, Bundles & Offers – Digicel Turks and Caicos (TCI)

Digicel has two types of data-featured plans: Prepaid Prime Bundles (combo) & Prime Plus Bundles (combo).

All Digicel plans can be activated by dialing *135#.

Prepaid Prime Bundles – Digicel Turks and Caicos (TCI)

The Prepaid Prime Bundles are combo plans with data, data for select Digicel apps, minutes & SMS.

Digicel Prime Bundles Apps (logos of  D'Music, PlayGo, SportsMax, BiP, Loop, Billo & Go Loud)
© Digicel

The following Prepaid Prime Bundles are available, which can be activated by dialing *135#:

PricePlanAny Use DataListen More (Music) DataListen More (Radio) DataWatch More DataPlay More DataShare More DataKnow More DataStore More DataOn-Net MinutesOff-Net MinutesOn-Net SMSOff-Net SMSValidity
6 USD1 Day Digicel Prime Bundle1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GBUnlimited15 minutesUnlimited20 SMS1 day
22 USD7 Day Digicel Prime Bundle4 GB7 GB7 GB7 GB7 GB7 GB7 GB7 GBUnlimited40 minutesUnlimited15 SMS7 days 
40 USD30 Day Digicel Prime Bundle6 GB 14 GB14 GB14 GB14 GB14 GB14 GB14 GBUnlimited100 minutesUnlimited100 SMS30 days 
65 USD30 Day Digicel Prime Bundle8 GB30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB Unlimited150 minutesUnlimited150 SMS30 days 

You can download any Prime Bundle app by visiting the links below:

Prepaid Prime Bundles auto-renew. To disable auto-renewal, dial *135#.

Digicel Turks and Caicos Islands Prepaid Prime Bundles
Prime Plus Bundles – Digicel Turks and Caicos (TCI)

The Prime Plus Bundles are combo plans with data, data for select Digicel apps, minutes & SMS.

Unlike the Prepaid Prime Bundles, Prime Plus Bundles include TikTok and YouTube data allowances as well.

Digicel Prime Bundles Apps (logos of  D'Music, PlayGo, SportsMax, BiP, Loop, Billo, Go Loud, TikTok &  YouTube)
© Digicel

The following Prime Plus Bundles are available, which can be activated by dialing *135#:

PricePlanAny Use DataListen More (Music) DataListen More (Radio) DataWatch More DataPlay More DataShare More DataKnow More DataStore More DataTikTok DataYouTube DataOn-Net MinutesOff-Net MinutesInternational MinutesLocal SMSValidity
6.50 USD1 Day Prime Plus Bundle1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GBUnlimitedN/A15 minutesN/A1 day
23 USD3 Day Prime Plus Bundle4 GB10 GB10 GB10 GB10 GB10 GB10 GB10 GB10 GB10 GBUnlimited40 minutesN/AUnlimited3 days
42 USD7 Day Prime Plus Bundle6 GB30 GB30 GB30 GB30 GB30 GB30 GB30 GB30 GB30 GBUnlimited150 minutesN/AUnlimited7 days
67.50 USD30 Day Prime Plus Bundle10 GB35 GB35 GB35 GB35 GB35 GB35 GB35 GB35 GB35 GBUnlimitedUnlimited300 minutesUnlimited30 days

Prepaid Prime Plus Bundles auto-renew. To disable auto-renewal, dial *135#.

Digicel Turks and Caicos Islands Prepaid Prime Bundles

APN/Internet Settings – Digicel Turks and Caicos (TCI)

  • Name: Digicel
  • APN: internet.tc

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

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Flow Turks and Caicos (TCI)

Flow Logo
© Flow

Flow Turks and Caicos (TCI), just Flow, is one of the two mobile operators in the Turks and Caicos Islands.

Flow is a brand by Cable & Wireless used throughout the Caribbean.

Flow uses the following frequencies:

  • 2G: 850 MHz
  • 3G: 850 MHz
  • 4G/LTE: 700 MHz (Band 13) & 1900 MHz (Band 2)

This is what you will learn about Flow:

* Coverage
* How to Get a Flow SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plan & Packages
* APN/Internet Settings

Coverage – Flow Turks and Caicos (TCI)

Flow as extensive coverage throughout the Turks and Caicos Islands.

However, its 4G/LTE availability is lacking compared to Digicel Turks and Caicos (TCI).

Below is Flow's coverage map:

SIM Card Price – Flow Turks and Caicos (TCI)

You can get a Flow SIM card for 5 USD with 5 USD credit in Flow stores. They are not sold at Providenciales International Airport (PLS) nor Grand Turk-JAGS McCartney International Airport (GDT).

Dial *129# to access the Flow menu.

Dial *555# to see your Flow phone number.

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Top-Up, Recharge & Balance Check – Flow Turks and Caicos (TCI)

Flow top-up vouchers are sold in Flow stores and from Recharge Partners, including grocery stores, gas stations & bars.

To top up your Flow SIM card, dial *129# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *120# to check your Flow balance.

You can also top up and check your balance on the Flow app (Android/iOS).

Flow App
© Flow

Packages, Plans, Bundles & Offers – Flow Turks and Caicos (TCI)

Flow has one type of data-featured plan: the Always On Plans. It includes data, minutes & SMS.

The following Always On Plans are available, which you can activate by dialing the Activation Code:

PricePlanDataSWIFT Data 1Local MinutesLocal SMSValidityActivation Code
5 USD1 Day Always On1 GBUnlimited25 minutes25 SMS1 day *244*0#
12 USD3 Day Always On1 GBUnlimited200 minutes200 SMS3 days*244*1#
30 USD 7 Day Always On3 GBUnlimited350 minutes350 SMS7 days*244*2#
80 USD 30 Day Always On10 GB Unlimited1000 minutes1000 SMS30 days *244*3#

1 for Snapchat, WhatsApp, Instagram, Facebook & Twitter

Flow Turks and Caicos Islands Always On Plans

APN/Internet Settings – Flow Turks and Caicos

  • Name: Flow Internet
  • APN: ppinternet

Note: do not use just “internet” as a prepaid customer. That APN is reserved for postpaid customers. Leave anything not mentioned above untouched.

Jump back to the Table of Contents.

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Other Ways to Stay Connected When Traveling in the Turks and Caicos Islands

I would highly encourage anyone visiting the Turks and Caicos Islands to get themselves a Turks and Caicos SIM card – you will be saving a lot of money when you do so.

However, for some, getting a Turks and Caicos SIM card is not an option.

For example, your device may be SIM-locked, meaning that you cannot use any other SIM card other than the SIM card provided by your mobile operator.

There are other ways to stay online while in the Turks and Caicos Islands, but they may not be cheap.

However, these methods may be more expensive than getting a SIM card from the local mobile operators.

International Roaming

International roaming is the most convenient way to stay connected when traveling in other countries because you do not have to buy a new SIM card, have to deal with SIM card registration regulations, nor have multiple phone numbers to deal with.

However, international roaming has proven to be expensive in many cases, especially compared to buying local SIM cards. That is why many travelers are not fond of international roaming.

Find out whether your mobile operator has attractive roaming rates for the Turks and Caicos Islands here.

Using an International SIM Card or Travel SIM Card

International SIM cards are SIM cards made for the traveler in mind.

Using them is often cheaper than international roaming.

However, they are almost always more expensive than using a local SIM card.

There are many other advantages and disadvantages of getting international SIM cards, which you can learn about here.

Using a Mobile Hotspot (Pocket WIFI)

Mobile hotspots, or pocket WIFI, are small devices that connect to the local mobile operators of the country you are visiting.

Mobile hotspots are ideal for families or those traveling in a large group, as they allow you to connect multiple devices to one hotspot without the need of each traveler having to buy a SIM card.

You can either buy a mobile hotspot or rent one.

Using Free WIFI Networks

Using free WIFI connections is the cheapest way to stay connected because they are free.

The major downside of trying to use WIFI hotspots is that you will have to locate them, and they are not available on every corner in the Turks and Caicos Islands.

Make sure to protect your internet traffic with a VPN so that hackers cannot steal your personal data.


The Preferred Way to Stay Connected When Traveling in the Turks and Caicos Islands

Getting a SIM card from Digicel would do you well when considering a Turks and Caicos SIM card.

Local Prepaid SIM Cards in Other Caribbean Countries

Visiting other countries in the Caribbean? Check out my Caribbean SIM card buying guide, covering other Caribbean nations, such as:

Going to other places around the world? Then you should also check out my sim card buying guides for other destinations around the world.

Next Steps to Enhance Your Travel Experiences

Looking for the next steps to enhance your phone travel experiences? Here is what to do:

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Your support helps me keep producing impartial content by eliminating the need to recommend international SIM cards as the best local SIM card (but some of them CAN be useful).

Every Ko-Fi donation, one-time or monthly, helps me to spend more time creating local SIM card buying guides.

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Looking for the best companies and gadgets to enhance your travel experience

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Save money with international SIM cards, on plane tickets, bus rides, cruises & accommodation.

Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!

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If I can start a business about something I am passionate about (phone travel), then you can do it too!

Learn About Your Phone Travel Options

You can buy local prepaid SIM cardsinternational SIM cardsmobile hotspots, or roam internationally.

Each of these options has its pros and cons. Learn more about them, and find the best option for you.

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