2 Best Prepaid SIM Cards in the Turks & Caicos Islands: Buying Guide


The Turks and Caicos Islands – known for their marvelous beaches, which should be award-winning. The white sand beaches and literal turquoise waters are just stunning.

It is also a popular destination for watersports activities, like surfing, fishing, and scuba diving.

If you prefer to stay out of the water, you watch the whales swimming around while you enjoy a cocktail on the beach.

If the beach life is not for you – worry not. You can still visit plenty of attractions, such as the Grand Turk Lighthouse, the city centers in Providenciales and Grace Bay, or the Her Majesty's Prison.

In short, there is no reason to be bored when visiting the Turks and Caicos Islands.

You probably even want to make your friends at home jealous share your travels with your friends online, which you should.

But do know that international roaming can be expensive. And the Turks and Caicos Islands are not known for being a cheap travel destination.

Luckily, you can buy local SIM cards to enjoy local rates. And luckily for you, travelers can also buy Turks and Caicos SIM cards.

You can get a SIM card for 5 USD (Flow) or 10 USD (Digicel) in their stores in the Turks and Caicos Islands. A plan with 4 GB of data valid for 7 days will cost you at least 22 USD.

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7 Reasons Why You Should Get Local Prepaid SIM Cards When Traveling video

Cannot see the video above? Watch it hereOpens in a new tab. or on YouTubeOpens in a new tab..

Okay, SIM cards and data plans are not super cheap either here. However, these prices are still much better than the international roaming rates your mobile operator would charge you for roaming in the Turks and Caicos Islands.

So, we know the SIM card prices and the cost of a data-featured plan. What else do you need to know? Much more.

In this guide, I will go over everything you need to know about buying a SIM card in the Turks and Caicos Islands. Let's do this.

Buying a SIM Card in the Turks and Caicos Islands Guide (logos of Digicel & Flow)

Original publication: 12th of March 2020. Last updated: 30th of July 2021.

Table of Contents

Can You Buy a SIM Card in the Turks and Caicos Islands?

You can buy a Turks and Caicos SIM card from Digicel or Flow as a tourist. There is nothing preventing travelers from buying a SIM card in the Turks and Caicos Islands.

You do have to comply with the SIM card registration regulations. Moreover, your phone has to support the frequencies used in the Turks and Caicos Islands. Furthermore, your phone needs to be unlocked (SIM-lock free) to use a Turks and Caicos SIM card.

Where Can You Buy a SIM Card in the Turks and Caicos Islands?

You can get a Turks and Caicos SIM card in the official stores of Digicel and Flow.

It is not possible to buy a SIM card at Providenciales Airport.

You can expect to pay the following for Turks and Caicos SIM cards:

  • Digicel Turks and Caicos: 10 USD
  • Flow Turks and Caicos: 5 USD

Can You Use Your Phone in the Turks and Caicos Islands?

The Turks and Caicos Islands use GSM for their cellular communications, meaning that you need a GSM-capable phone to use your phone in the country. Fortunately, there is about a 99% chance your phone supports GSM.

Besides that, you need to be aware of the ITU regions to determine whether your phone will work in other parts of the world.

Although there are 3 ITU regions, you only need to know these two terms: American Frequencies and European Frequencies.

Africa, Asia (including the Middle East), Europe, and Oceania (ITU Regions 1 & 3) typically use European Frequencies, meaning phones bought in those regions can be used in countries using European Frequencies without issues.

The Americas (North-, Central, and South America + the Caribbean), ITU Region 2, use American Frequencies, which are different from the European Frequencies.

ITU Regions Map
By Maximilian Dörrbecker (Chumwa) – Own work, using this fileOpens in a new tab. by Denelson83, CC BY-SA 2.5Opens in a new tab.

The Turks and Caicos Islands use a mix of American Frequencies and European Frequencies for 2G and 3G, depending on the operator. 4G/LTE is exclusively on American Frequencies.

If you bought your phone in the Americas (ITU region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you would want to go with Flow Turks and Caicos. It supports traditional American Frequencies on 2G, 3G, and 4G/LTE, meaning that you can take full advantage of its network.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you would want to go with Digicel Turks and Caicos. It supports traditional European Frequencies on 2G and 3G, but you will not be able to use its 4G/LTE network.

Suppose you have a medium/high-end device with Tri-Band or Quad-Band support. In that case, you can go with either Flow Turks and Caicos or Digicel Turks and Caicos, as your phone will support both American Frequencies and European Frequencies, even on 4G/LTE.

Mobile Operators, Networks & Frequencies in the Turks and Caicos Islands

The Turks and Caicos Islands have two mobile operators:

  • Digicel Turks and Caicos
  • Flow Turks and Caicos

The following frequencies are used in the Turks and Caicos Islands:

  • 2G: 850 MHz, 900 MHz & 1800 MHz
  • 3G: 850 MHz & 2100 MHz
  • 4G/LTE: 700 MHz (Band 13 & Band 17), 1700 MHz (Band 4) & 1900 MHz (Band 2)

You can learn more about frequencies in the video below.Opens in a new tab.

Will Your Phone Work Abroad? Mobile Frequencies & ITU Regions Explained video

Cannot see the video above? Watch it hereOpens in a new tab. or on YouTubeOpens in a new tab..

To check whether your phone will work in the Turks and Caicos, check out this pageOpens in a new tab. by Will My Phone Work (may be outdated or inaccurate at times).

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.

5G NR in the Turks and Caicos Islands

5G NR is not available in the Turks and Caicos Islands as of 2021, and the Turks and Caicos government have not made any indications of when they will auction 5G licenses.

Best SIM Card in the Turks and Caicos Islands

If you want to buy the best SIM card in the Turks and Caicos Islands, I recommend going with Digicel. It has the best 4G/LTE coverage and the fastest speeds.

SIM Card Registration in the Turks and Caicos Islands

SIM card registration with your passport information is mandatory in the Turks and Caicos Islands. It will be done at the point of sale.

Turks and Caicos Islands Mobile Internet Prices & Insights

Flag of Turks and Caicos Islands

Mobile data used to be close to unaffordable in the Caribbean. The costs were high, and the quality of service was poor.

However, things have improved significantly over the years. Not only has the network quality improved, but the cost of mobile data has gone down by a lot.

The same can be said about the Turks and Caicos Islands. However, the costs are still on the higher end.

The average price for 1 GB of data in the Turks and Caicos Islands is 8.00 USD, far above the Caribbean average of 4.44 USD. The world average is 4.07 USD.

The thing is, the Turks and Caicos Islands still have one of the highest mobile data rates in the Caribbean. But, when we compare 2019's figures to present-day figures, the average cost of 1 GB of data has decreased by 65.4%.

Mobile internet speeds in the Turks and Caicos Islands are decent – nothing crazy. You can get speeds up to 35 Mbps, but not consistently. Nationwide coverage is quite good, though.

Overall, you should have a smooth network experience in the Turks and Caicos Islands.

Currency in the Turks and Caicos Islands

10 US Dollar Note
© U.S. Currency Education Program

The Turks and Caicos Islands use the US Dollar with the symbol USD (which will be used throughout this article). Prices in the Turks and Caicos Islands are listed in just $.

If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card. Their fees are MUCH lower than banks, and credit card companies charge you (and Wise is transparent about their fees, unlike banks). I have saved literal THOUSANDS of Euros, my main currency, when using Wise abroad when traveling compared to my debit and credit cards. Open a Wise account FREE!

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Turks and Caicos Islands Prepaid SIM Cards

Below, I will guide you through Digicel Turks and Caicos & Flow Turks and Caicos, and go through:

  • Background information
  • Mobile coverage
  • SIM card types, prices, and availability
  • Recharge/top-up information
  • Combo plans, data plans, and special packs (such as social media packs) 

With that being said, let’s see what the Turks and Caicos Islands have to offer to us.

Digicel Turks and Caicos

Digicel Logo
© Digicel

Digicel Turks and CaicosOpens in a new tab., just Digicel, is the largest mobile operator in the Turks and Caicos Islands. It entered the Turks and Caicos market to disrupt Flow's monopoly. Since then, Digicel has managed to become the larger player. Digicel as a company is active in many other Caribbean nations, Central America, and Oceania.

Digicel uses the following frequencies:

  • 2G: 900 MHz & 1800 MHz
  • 3G: 2100 MHz
  • 4G/LTE: 700 MHz (Band 17) & 1700 MHz (Band 4)

This is what you will learn about Digicel:

* Coverage
* How to Get a Digicel SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plans & Packages
* APN/Internet Settings

Click on the links above to jump to the section you are interested in.

Jump to Flow

Coverage – Digicel Turks and Caicos

Digicel has the best coverage in the Turks and Caicos Islands.

It also has solid 4G/LTE reception.

Below is Digicel's coverage map:

SIM Card Price – Digicel Turks and Caicos

You can buy a Digicel SIM Card for 10 USD in Digicel storesOpens in a new tab..

You may have to dial *122# to activate your SIM card if your SIM card does not work upon purchase.

Dial *129# to see your Digicel phone number.

Top-Up, Recharge & Balance Check – Digicel Turks and Caicos

Digicel top-up vouchers are sold in Digicel storesOpens in a new tab. and many other establishments, such as kiosks, gas stations, and grocery stores.

To top up your Digicel SIM card, dial *125# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge onlineOpens in a new tab. with (international) debit and credit cards.

Dial *124# to check your Digicel balance.

You can also top up and check your balance on the Digicel app (AndroidOpens in a new tab./iOSOpens in a new tab.).

Digicel App
© Digicel

Packages, Plans, Bundles & Offers – Digicel Turks and Caicos

Digicel has one type of data-featured plan, which is its Prime Bundles. These bundles feature data, data for select Digicel apps, minutes, and SMS.

The following Prime Bundles are available, which you can activate by dialing *135#:

PricePlanAny Use DataListen More (Music) DataListen More (Radio) DataWatch More DataPlay More DataShare More DataKnow More DataStore More DataOn-Net MinutesOff-Net MinutesOn-Net SMSOff-Net SMSValidity
6 USD1 Day Digicel Prime Bundle1 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GBUnlimited15 minutesUnlimited20 SMS1 day
22 USD7 Day Digicel Prime Bundle4 GB7 GB7 GB7 GB7 GB7 GB7 GB7 GBUnlimited40 minutesUnlimited15 SMS7 days 
40 USD30 Day Digicel Prime Bundle6 GB 14 GB14 GB14 GB14 GB14 GB14 GB14 GBUnlimited100 minutesUnlimited100 SMS30 days 
65 USD30 Day Digicel Prime Bundle8 GB30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB Unlimited150 minutesUnlimited150 SMS30 days 

You also get unlimited Do More data, which is for the MyDigicel AppOpens in a new tab.

Below is a list to download pages of the Prime Bundle Apps:

Digicel Trinidad & Tobago Apps
© Digicel

APN/Internet Settings – Digicel Turks and Caicos

  • Name: Digicel
  • APN: internet.tc

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Flow Turks and Caicos

Flow Logo
© Flow

Flow Turks and CaicosOpens in a new tab., just Flow, is the Turks' and Caicos' first mobile operator, which held a monopoly until Digicel entered the market. Flow is a brand by Cable & Wireless used throughout the Caribbean. Flow used to be known as Lime before 2015.

Flow uses the following frequencies:

  • 2G: 850 MHz
  • 3G: 850 MHz
  • 4G/LTE: 700 MHz (Band 13) & 1900 MHz (Band 2)

This is what you will learn about Flow:

* Coverage
* How to Get a Flow SIM Card & SIM Card Price
* Topping Up Options & Methods + Balance Check
* Plan & Packages
* APN/Internet Settings

Click on the links above to jump to the section you are interested in.

Jump to Digicel

Coverage – Flow Turks and Caicos

Flow as extensive coverage throughout the Turks and Caicos Islands.

However, its 4G/LTE availability is lacking.

Below is Flow's coverage map:

SIM Card Price – Flow Turks and Caicos

You can get a Flow SIM card for 5 USD with 5 USD in credit in Flow storesOpens in a new tab..

Dial *129# to access the Flow menu.

Top-Up, Recharge & Balance Check – Flow Turks and Caicos

Flow top-up vouchers are sold in Flow storesOpens in a new tab. and recharge partners,Opens in a new tab. including grocery stores, gas stations, and bars.

To top up your Flow SIM card, dial *129# and follow the instructions.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge onlineOpens in a new tab. with (international) debit and credit cards.

Dial *120# or *129# to check your Flow balance.

You can also top up and check your balance on the Flow app (AndroidOpens in a new tab./iOSOpens in a new tab.).

Flow App
© Flow

Packages, Plans, Bundles & Offers – Flow Turks and Caicos

Flow has one type of data-featured plan, which is its Always On Prepaid Plans. They feature data, minutes, and SMS.

You can activate Always On Prepaid Plans by dialing *129#:

PricePlanDataSWIFT Data 1Local MinutesLocal SMSValidityActivation Code
5 USD1 Day Always On1 GBUnlimited25 minutes25 SMS1 day *244*0#
12 USD3 Day Always On1 GBUnlimited200 minutes200 SMS3 days*244*1#
30 USD 7 Day Always On3 GBUnlimited350 minutes350 SMS7 days*244*2#
80 USD 30 Day Always On10 GB Unlimited700 minutes700 SMS30 days *244*3#

1 Snapchat, WhatsApp, Instagram, Facebook & Twitter

Unused data will roll over for up to 12 months, as long as you keep renewing your plan.

Always On Prepaid Plans auto-renew. To disable auto-renewal, dial *129#.

APN/Internet Settings – Flow Turks and Caicos

  • Name: Flow Internet
  • APN: ppinternet

Note: do not use just “internet” as a prepaid customer. That APN is reserved for postpaid customers. Leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Other Ways to Stay Connected When Traveling in the Turks and Caicos Islands

I would highly encourage anyone visiting the Turks and Caicos Islands to get themselves a Turks and Caicos SIM card – you will be saving a lot of money when you do so.

However, for some, getting a Turks and Caicos SIM card is not an option. For example, your device may be SIM-locked, meaning that you cannot use any other SIM card than the SIM card provided by your operator.

There are other ways to stay online while in the Turks and Caicos Islands, but they may not be cheap.

However, these methods may be more expensive than getting a SIM card from the two local operators.

International Roaming

International roaming is the most convenient way to stay connected when traveling in other countries because you do not have to buy a new SIM card, have to deal with SIM card registration regulations, nor have multiple phone numbers to deal with. Opens in a new tab.

However, international roaming has proven to be expensive in many cases, especially compared to buying local SIM cards. That is why many travelers are not fond of international roaming. Opens in a new tab.

International roaming has its pros and cons. However, it is important to know how it works. This in-depth guide explains it all.Opens in a new tab.

Find out whether your mobile operator has attractive roaming rates for the Turks and Caicos Islands here.

Using an International SIM Card or Travel SIM Card

International SIM cards are SIM cards made for the traveler in mind. Using them is often cheaper than international roaming. However, they are almost always more expensive than using a local SIM card.

There are many other advantages and disadvantages of getting international SIM cards, which you can learn about here.

Using a Mobile Hotspot (Pocket WIFI)

Mobile hotspots, or pocket WIFI, are small devices that connect to the local operators of the country you are visiting. Mobile hotspots are ideal for families or those traveling in a large group, as they allow you to connect multiple devices to one hotspot without the need of each traveler having to buy a SIM card.

You can either buy a mobile hotspot or rent one.

Using Free WIFI Networks

Using free WIFI connections is the cheapest way to stay connected because they are free. The major downside of trying to use WIFI hotspots is that you will have to locate them, and they are not available on every corner in the Turks and Caicos Islands.

Make sure to protect your internet traffic with a VPN so that hackers cannot steal your personal data.

The Preferred Way to Stay Connected When Traveling in the Turks and Caicos Islands

Getting a SIM card from Digicel would do you well when considering a Turks and Caicos Islands SIM card.

Local Prepaid SIM Cards in Other Caribbean Countries

Visiting other countries in the Caribbean? Check out my Caribbean SIM card buying guide, covering other Caribbean nations, such as:

Going to other places around the world? Then you should also check out my sim card buying guides for other destinations around the world.

Next Steps to Enhance Your Travel Experiences

Looking for the next steps to enhance your phone travel experiences? Here is what to do:

Check Out My Resource Page

Looking for the best companies and gadgets to enhance your travel experience? Check out my travel resources page for the best companies to use when you travel! Save money with international SIM cards, on plane tickets, bus rides, cruises, and accommodation. Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!

Start Your Own Online Business – Make Money While Traveling

Do you want to learn how I started an online business that allows me to generate income while traveling? In my starting an online business guide, I tell you which tools, services, and products I have for this site and my YouTube channel. If I can start a business about something I am passionate about (phone travel), then you can do it too!

Learn About Your Phone Travel Options

You can buy local prepaid SIM cards, international SIM cards, mobile hotspots, or roam internationally. Each of these options has its pros and cons. Learn more about them, and find the best option for you.

Phone Travel Tips, Tricks & Hacks

I have written many articles with tips and hacks to save money on mobile costs while abroad. You surely want to check them out!

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Learn More About Who Adu Actually Is

Who is the guy behind Phone Travel Wiz? Well, find out on the Ernest Adu about page!

Ernest Adu

Ernest Adu, going by just Adu, is the founder and editor at Phone Travel Wiz. He has been a traveler for 7 years. Although from Europe, the Netherlands, Adu's favorite region is Asia. In particular, East and Southeast Asia. He currently is in the Netherlands.

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