Skip to Content

Haiti: 2 Best Prepaid SIM Cards Buying Guide (2022)

Haiti – known for its beaches, food & the only country that officially recognizes Voodoo as a religion.

The country is also a comparatively inexpensive travel destination in the Caribbean.

Besides enjoying the beach, what else can you do in Haiti? A lot.

You can visit one of the many ruins, like the Sans-Soucis Palace from 1813.

Citadelle Laferrière has a stunning view from the top.

And if you still want to swim without being on the beach, head to Saut-Mathurine – Haiti's largest waterfall.

As you can see, there is no reason to be bored in Haiti.

Before posting your Haiti experiences on social media, be aware that international roaming can be expensive.

That is why I recommend getting local SIM cards, like a Haitian one, to enjoy local rates.

Amazingly, SIM cards in Haiti costs almost nothing.

You can get a Haitian SIM card for 60 HTG from Natcom (0.60 USD) or 70 HTG from Digicel (0.70 USD) in their stores and from resellers, including grocery stores. Natcom hands out free SIM cards at Port-au-Prince-Toussaint Louverture International Airport (PAP) and Cap-Haïtien International Airport (CAP).

What is also amazing is that Haiti is the cheapest country for mobile data in the Caribbean.

But with low prices, do you enjoy a high-quality network or not?

You will find out today.

In this guide, I will go over everything you need to know about buying a SIM card in Haiti. Let's go.

Buying a SIM Card in Haiti Guide (logos of Digicel & Natcom)

Original publication: 29th of December 2019. Last updated: 20th of September 2022.


Table of Contents

Can You Buy a SIM Card in Haiti?

You can buy a Haitian SIM card from Digicel and Natcom as a tourist. There is nothing preventing travelers from buying a SIM card in Haiti.

You do have to comply with the SIM card registration regulations.

Moreover, your phone has to support the frequencies used in Haiti.

Finally, your phone needs to be unlocked (SIM-lock free) to use a Haitian SIM card.

Where Can You Buy a SIM Card in Haiti?

You can get a Haitian SIM card in the official stores of Digicel and Natcom and from resellers, including grocery stores, pharmacies & kiosks. SIM cards are also available at Port-au-Prince-Toussaint Louverture International Airport (PAP) and Cap-Haïtien International Airport (CAP – Natcom only).

You can expect to pay the following for Haitian SIM cards:

  • Digicel Haiti: 70 HTG
  • Natcom Haiti: 60 HTG

The following mobile operators also have SIM cards targetting tourists:

  • Natcom Haiti: free! at Port-au-Prince-Toussaint Louverture International Airport (PAP) and Cap-Haïtien International Airport (CAP) only
Support Me on Ko-Fi Orange

Can You Use Your Phone in Haiti?

Haiti uses GSM for their cellular communications, meaning that you need a GSM-capable phone to use your phone in the country. Fortunately, there is about a 99% chance your phone supports GSM.

Besides that, you need to be aware of the ITU regions to determine whether your phone will work in other parts of the world.

Although there are 3 ITU regions, you only need to know these two terms: American frequencies and European frequencies.

Africa, Asia (including the Middle East), Europe & Oceania (ITU Regions 1 & 3) typically use European frequencies, meaning phones bought in those regions can be used in countries using European frequencies without issues.

The Americas (North-, Central– & South America + the Caribbean), ITU Region 2, use American frequencies, which are different from the European frequencies.

ITU Regions Map
By Maximilian Dörrbecker (Chumwa) – Own work, using this file by Denelson83, CC BY-SA 2.5

Haiti uses a mix of American frequencies and European frequencies for 4G/LTE. 2G and 3G are exclusively on European frequencies.

If you bought your phone in the Americas (ITU region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you can go with any mobile operator.

It supports a traditional American frequency on 4G/LTE (1700 MHz on Band 4) and 3G (850 MHz).

However, you would not be able to use 2G nor 3G. Moreover, your coverage and reception will be limited.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3) and have a low/medium-end device (without Tri-Band or Quad-Band) support, you can go with any mobile operator.

They support traditional European frequencies on 2G, 3G & 4G/LTE.

Suppose you have a medium/high-end device with Tri-Band or Quad-Band support. In that case, you can go with any mobile operator, as your phone will support both American frequencies and European frequencies, even on 4G/LTE.

Mobile Operators, Networks & Frequencies in Haiti

Haiti has two mobile operators offering prepaid services:

  • Digicel Haiti
  • Natcom Haiti (National Telecom)

The following frequencies are used in Haiti

  • 2G: 900 MHz & 1800 MHz
  • 3G: 2100 MHz
  • 4G/LTE: 800 MHz (Band 20), 1700 MHz (Band 4) & 2100 MHz (Band 1)

You can learn more about frequencies in the video below.

To check whether your phone will work in Haiti, check out this page by Will My Phone Work.

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.

Support Me on Ko-Fi Orange

VoLTE & VoWiFi in Haiti

Both VoLTE (Voice over LTE (4G) – also known as HD Voice) and VoWiFi (Voice over WiFi – also known as WiFI calling) are not offered by the mobile operators in Haiti (yet).

This means that when you make a call, your phone will downgrade to 3G (or 2G when 3G is not available) instead of staying connected to 4G/LTE.

This is also why you often cannot use mobile while calling if not connected to WiFi.

VoWiFi is, as the name implies, calling on a WiFi connection as opposed to on a cellular network.

5G NR in Haiti

5G NR is not available in Haiti as of 2022, and the Haitian government has not made any indications of when it will auction 5G licenses.

Best SIM Card in Haiti

If you want to buy the best SIM card in Haiti, I recommend going with Digicel or Natcom. Digicel is, overall, the best mobile operator. Natcom offers many more plans than Digicel does.

Phone Travel Wiz Approved Seal
Support Me on Ko-Fi Orange

Best eSIM in Haiti

Unfortunately, none of the mobile operators offer eSIM (to prepaid customers) in Haiti yet.

However, you can get travel eSIMs from Airalo.

Airalo has the Bon Bagay eSIMs:

Haiti Bon Bagay eSIM Airalo
© Airalo

You have one option:

  1. Haiti/Bon Bagay 1 GB eSIM for 7 days

For Airalo eSIMs, the links above and below will automatically get you the Phone Travel Wiz exclusive offers available – a code is not necessary.

For an in-depth analysis of the Haiti Bon Bagay eSIMs (covering pros and cons as well), check out my Haiti eSIMs Compared guide.

With this eSIM, you can skip Haiti's SIM card registration scheme entirely and use it immediately upon arriving in Haiti!

  • Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
Best Local & Travel eSIMs Worldwide Tool by Phone Travel Wiz

TIP: check out my Best Haiti eSIMs Compared guide for an in-depth comparison of several eSIMs for Haiti.

If you plan on visiting other neighboring Caribbean nations, consider the Island Hopper eSIM with 1 GB of data (7 days) in French Guiana and these other islands:

With the Island Hopper eSIM, you can save a lot of money by skipping the initial SIM card costs per country you visit – averaging 8 USD/country in the Caribbean!

SIM Card Registration in Haiti

SIM card registration with your passport information is required in Haiti. It will be done at the point of sale.

Haiti Mobile Speeds, Mobile Internet Prices & Insights

Flag of Haiti

Generally, the Caribbean is not known for being an affordable travel region.

However, there are a few gems where the cost of travel is not going to break the bank.

Haiti is one of them. And that is noticable when you look at the mobile data rates in the country.

The average price for 1 GB of data in Haiti is 0.85 USD, far below the Caribbean average of also 4.44 USD. The world average is 4.07 USD.

As you can see, Haiti has the lowest mobile data rates in the Caribbean.

In fact, Haiti is one of the 53 countries where the average cost of 1 GB of data is less than 1 USD, together with only the Dominican Republic from this region.

While the cost of mobile data is low in Haiti, for global standards, will you also get (s)low speeds?

Yes, you will. One of the lowest in the world.

Haiti's median mobile download speed is around 11 Mbps.

Yeah, that is slow.

Currently, Haiti has the slowest median download speed in the whole Caribbean, according to the Speedtest Global Index.

Many Caribbean nations are missing from the index.

And some of them (like Montserrat and Saba) have even slower mobile data speeds than Haiti.

But if we only look at the Global Index, Haiti has the 10th slowest median mobile download speed globally.

That is not a good sign.

What is even worse is that towers shut down because of a lack of fuel.

Or towers get destroyed by yearly hurricanes.

With incredibly low SIM card prices, good nationwide coverage, (terribly) slow mobile download speeds, and incredibly low mobile data rates, you should have a decent network experience in Haiti.

Support Me on Ko-Fi Orange

Currency in Haiti

1000 Haitian Gourde Bank Note
© Bank of the Republic of Haiti/Banque de la République d'Haïti (BRH)

Haiti uses the Haitian Gourde with the symbol HTG (which will be used throughout this guide).

However, prices are often listed as G. For example, 25 HTG = G25.

For reference, below are some exchange rates between HTG and USD (US Dollars):

  • 1 HTG = 0.01 USD
  • 10 HTG = 0.10 USD
  • 100 HTG = 1 USD
  • 1000 HTG = 9.90 USD
  • 10 000 HTG = 99.10 USD

For up-to-date HTG:USD exchange rates, use the Wise Currency Converter tool.

If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card.

Their fees are MUCH lower than banks, and credit card companies charge you (and Wise is transparent about their fees, unlike banks).

I have saved literal THOUSANDS of Euros, my main currency, when using Wise abroad when traveling compared to my debit and credit cards. Open a Wise account FREE!

Wise Signup Banner

Haitian Prepaid SIM Cards

Below, I will guide you through Digicel Haiti & Natcom Haiti (National Telecom), and go through:

  • Background information
  • Mobile coverage
  • SIM card types, prices & availability
  • Recharge / top-up information
  • Combo plans, data plans & special packs (such as social media packs) 

With that being said, let’s see what Haiti has to offer to us.


Digicel Haiti

Digicel Logo

Digicel Haiti, just Digicel, is the largest mobile operator in Haiti.

Digicel, as a company, is active in many other Caribbean nations, Central America & Oceania.

Digicel uses the following frequencies:

  • 2G: 900 MHz
  • 3G: 2100 MHz
  • 4G/LTE: 800 MHz (Band 8), 1700 MHz (Band 4) & 2100 MHz (Band 1)

This is what you will learn about Digicel:

* Coverage
* How to Get a Digicel SIM Card & SIM Card Price
* Topping Up Options & Methods
* Plans & Packages
* APN/Internet Settings

Coverage – Digicel Haiti

Digicel has good coverage throughout Haiti.

4G/LTE is still mostly concentrated in urban areas.

Below is Digicel's coverage map:

SIM Card Price – Digicel Haiti

You can get a Digicel SIM card for 70 HTG in Digicel stores and from resellers, including grocery stores, pharmacies & kiosks. They are also sold at Cap-Haïtien International Airport (CAP – Alo Communication store).

  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz

You may have to dial *120# to activate your Digicel SIM card.

Dial *129# to see your Digicel phone number.

Dial *509# to access the Digicel menu.

Digicel SIM cards get deactivated if there has been no activity for 120 days (no top-up for 120 days or no activity for 120 days).

Support Me on Ko-Fi Orange

Top-Up, Recharge & Balance Check – Digicel Haiti

Digicel top-up vouchers are sold in Digicel stores, kiosks, gas stations & grocery stores.

To top up your Digicel SIM card, dial *121*VoucherCode# or dial *509# and follow the instructions.

For example, if your voucher code is 123456, you would dial *121*123456#.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *111# or *120# to check your Digicel balance.

You can also top up and check your balance on the Digicel app (Android/iOS).

Digicel App
© Digicel

Packages, Plans, Bundles & Offers – Digicel Haiti

Digicel has one data-featured plan: the Prime Bundles. It includes data for select Digicel apps, minutes & SMS.

Digicel Prime Bundles Apps (logos of  D'Music, PlayGo, SportsMax, BiP, Loop, Billo & Go Loud)
© Digicel

The following Prepaid Prime Bundles are available, which can be activated by dialing *111#, *500#, or *509#:

PricePlanAny Use DataListen More (Music) DataListen More (Radio) DataWatch More DataPlay More DataShare More DataKnow More DataStore More DataOn-Net MinutesOff-Net/Canada/USA MinutesValidity
65 HTG1 Day Prime Bundle3 GB1 GB1 GB1 GB1 GB1 GB1 GB1 GBUnlimitedN/A1 day
550 HTG7 Day Prime Bundle 20 GB10 GB10 GB10 GB10 GB10 GB10 GB10 GBUnlimitedN/A7 days
2500 HTG30 Day Prime Bundle70 GB50 GB50 GB50 GB50 GB50 GB50 GB50 GBUnlimited30 minutes30 days

APN/Internet Settings – Digicel Haiti

  • Name: Digicel
  • APN: web.digicelha.com

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Support Me on Ko-Fi Orange


Natcom Haiti (National Telecom)

Natcom Haiti Logo
© Natcom Haiti

Natcom Haiti, just Natcom but standing for National Telecom, is the smaller mobile operator in Haiti.

It is owned by Viettel from Vietnam, which is directly owned by the Vietnamese Ministry of Defense.

Natcom uses the following frequencies:

  • 2G: 900 MHz
  • 3G: 2100 MHz
  • 4G/LTE: 800 MHz (Band 8), 1700 MHz (Band 4) & 2100 MHz (Band 1)

This is what you will learn about Natcom:

* Coverage
* How to Get a Natcom SIM Card & SIM Card Price
* Topping Up Options & Methods
* Plans & Packages
* APN/Internet Settings

Coverage – Natcom Haiti

Natcom has good coverage throughout Haiti.

4G/LTE is still mostly concentrated in urban areas.

Below is Natcom's coverage map:

SIM Card Price – Natcom Haiti

You can get a Natcom SIM card, called Xchange, for 60 HTG in Natcom stores (1/2) and from resellers, including grocery stores, pharmacies & kiosks.

  • Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
SIM Card Prices Worldwide Tool by Phone Travel Wiz

If you recharge at least 25 HTG, you get 250 MB of data and 25 on-net minutes for 24 hours.

However, it can take up to 3 days to get these bonuses.

Free Natcom Tourist SIM cards, with 100 MB for 1 day, are available at Port-au-Prince-Toussaint Louverture International Airport (PAP) & Cap-Haïtien International Airport (VAP).

Exclusively for the Natcom Tourist SIM cards, you can get bonus data when you recharge the following amounts:

Top-UpBonus DataBonus Data Validity
200 HTG500 MB1 day
500 HTG1 GB3 days
1000 HTG5 GB7 days
Natcom Haiti Tourist SIM Card Banner
© Natcom Haiti

You may have to call 900 to activate your Natcom SIM card.

Dial *101# to see your Natcom phone number.

Support Me on Ko-Fi Orange

Top-Up, Recharge & Balance Check – Natcom Haiti

Natcom top-up vouchers are sold in Natcom stores (1/2), kiosks, gas stations & grocery stores.

You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.

You can also recharge online with (international) debit and credit cards.

Dial *101# to check your Natcom balance.

You can also top up and check your balance on the MyNatcom app (Android/iOS).

Natcom Haiti MyNatcom App
© Natcom Haiti

Packages, Plans, Bundles & Offers – Natcom Haiti

Natcom has eight data-featured plans:

Click on the links above to jump to the plan you are interested in:

Aswè Nèt – Natcom Haiti

The Aswè Nèt is a 15 HTG combo plan with unlimited data, unlimited on-net minutes & unlimited local minutes for 1 night (23:00 – 5:00).

Dial *134*25# to activate Aswè Nèt.

PriceDataOn-Net MinutesLocal SMSValidityActivation Code
15 HTGUnlimitedUnlimitedUnlimited1 night (23:00 – 5:00)*134*25#
Super Data Plans – Natcom Haiti

The Super Data Plans are, unlike the name implies, combo bundles with data and minutes.

Natcom Haiti Super Data Plans
© Natcom Haiti

Super Data Plans can be activated by dialing the Activation Code.

PricePlanDataSocial Data 1On-Net MinutesValidityActivation Code
45 HTGSuper Data 452 GBUnlimitedUnlimited2 days*134*450*2#
75 HTGSuper Data 752 GB/day (6 GB)UnlimitedUnlimited3 days*134*750#

1 for Facebook, Instagram & WhatsApp

VIP Plans – Natcom Haiti

The VIP plans are combo bundles with data and minutes.

Natcom Haiti VIP Plans
© Natcom Haiti

These VIP plans are available:

PricePlanDataOn-Net MinutesOff-Net/Canada/USA MinutesValidity
500 HTGVIP Plan 5004 GB300 minutes3 minutes30 days
1000 HTGVIP Plan 100010 GBUnlimited8 minutes30 days
2000 HTGVIP Plan 200020 GBUnlimited20 minutes30 days
5000 HTGVIP Plan 500060 GBUnlimited100 minutes30 days
DL Plans – Natcom Haiti

The DL Plans are data-only bundles valid until midnight.

The following DL Plans are available, which can be activated by dialing Activation Code:

PricePlanDataValidityActivation Code
12 HTGDL 12240 MBUntil midnight*105*112#
15 HTGDL 15600 MBUntil midnight*105*115#
DS Plans – Natcom Haiti

The DS Plans are data-only bundles with no expiry.

DS Plans can be activated by dialing the Activation Code:

PricePlanDataValidityActivation Code
50 HTGDS 50450 MBNo expiry*132*50#
100 HTGDS 1001 GBNo expiry*132*100#
200 HTGDS 2002.2 GBNo expiry*132*200#
500 HTGDS 5006 GBNo expiry*132*500#
1000 HTGDS 100013 GBNo expiry*132*1000#
2000 HTGDS 200030 GBNo expiry*132*2000#
Mu Plans – Natcom Haiti

The Mu Plans are data-only bundles.

Natcom Haiti Mu Plans
© Natcom Haiti

The following Mu Plans are available, which can be activated by dialing the Activation Code:

PricePlanDataValidityActivation Code
200 HTGMu2002.5 GB30 days*134*200#
400 HTGMu4006 GB30 days*134*400#
800 HTGMu80012 GB30 days*134*800#
1000 HTGMu100015 GB30 days*134*1000#
2000 HTGMu200035 GB30 days*134*2000#
YouTube Plans – Natcom Haiti

The YouTube Plans are data-only bundles for YouTube.

Natcom Haiti YouTube Plans
© Natcom Haiti

Dial the Activation Code to activate the YouTube Plans:

PricePlanYouTube DataValidityActivation Code
15 HTGYouTube 151 GB1 day*134*151#
20 HTGYouTube 202.5 GB1 day*134*202#
100 HTGYouTube 112 GB/day (14 GB)7 days*134*110#
350 HTGYouTube 352.5 GB/day (75 GB)7 days*134*350#
Facebook Plans – Natcom Haiti

The Facebook Plans are data-only bundles for Facebook.

Natcom Haiti Facebook Plans
© Natcom Haiti

Dial the Activation Code to activate the Facebook Plans:

PricePlanSocial Data 1ValidityActivation Code
20 HTGFacebook 202.5 GBUntil midnight*134*32#
100 HTGFacebook 1002 GB/day (30 GB)15 days*134*101#
350 HTGFacebook 3502.5 GB/day (75 GB)30 GB*134*305#

1 for Facebook, Instagram, Telegram, Twitter & WhatsApp

APN/Internet Settings – Natcom Haiti

  • Name: Natcom Internet
  • APN: natcom

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

Support Me on Ko-Fi Orange


The Preferred Way to Stay Connected When Traveling in Haiti

Getting a SIM card from Digicel or Natcom would do you well when considering a Haitian SIM card.


Next Steps to Enhance Your Travel Experiences

Looking for the next steps to enhance your phone travel experiences? Here is what to do:

Support Phone Travel Wiz

It takes a lot of time to analyze, translate & review the SIM card options worldwide (especially to test them out).

Your support helps me keep producing impartial content by eliminating the need to recommend international SIM cards as the best local SIM card (but some of them CAN be useful).

Every Ko-Fi donation, one-time or monthly, helps me to spend more time creating local SIM card buying guides.

Support Me on Ko-Fi Orange

Check Out My Resource Page

Looking for the best companies and gadgets to enhance your travel experience

Check out my travel resources page for the best companies to use when you travel!

Save money with international SIM cards, on plane tickets, bus rides, cruises & accommodation.

Besides that, I also list services and items I use to make my life easier – and I believe they will help you too!

Start Your Own Online Business – Make Money While Traveling

Do you want to learn how I started an online business that allows me to generate income while traveling?

In my starting an online business guide, I tell you which tools, services & products I have for this site and my YouTube channel.

If I can start a business about something I am passionate about (phone travel), then you can do it too!

Learn About Your Phone Travel Options

You can buy local prepaid SIM cardsinternational SIM cardsmobile hotspots, or roam internationally.

Each of these options has its pros and cons. Learn more about them, and find the best option for you.

Phone Travel Tips, Tricks & Hacks

I have written many articles with tips and hacks to save money on mobile costs while abroad. You surely want to check them out!

Sign Up for the Phone Travel Wiz Newsletter

Get updates related to the newest guides, videos & recommended products and services.

Moreover, I send you many tips and tricks on saving money while traveling every now and then.

Let's Be Social

Did you know that I have a YouTube channel covering everything you need to know about traveling with your phone?

A lot of useful videos are uploaded multiple times a week, and you do not want to miss out on them!

Learn More About Who Adu Actually Is

Who is the guy behind Phone Travel Wiz? Well, find out on the Ernest Adu about page!

Tags