Bosnia and Herzegovina – one of the nine countries with two names. It also has three official languages: Bosnian, Croatian & Serbian.
Formerly part of Yugoslavia, Bosnia and Herzegovina has an incredible history. Churches, cathedrals, and bridges – there is a lot to see.
But the country should not be visited just for history, even though there are many historical things to see. From winter sports in Sarajevo to Rafting in Banja Luka, Bosnia and Herzegovina can be a thrilling travel destination.
And I am sure you want to share your travel experiences online. It is expected nowadays, so share away!
However, you should know that international roaming can be expensive. If you do not watch out, you may face a costly bill when you go back home – one way to ruin your post-holiday mood.
Luckily, there is one way to stay connected for low rates, which is by getting local SIM cards when traveling. This would be buying a SIM card in Bosnia and Herzegovina. And everyone can do so without restrictions.
So how much will a Bosnian and Herzegovinian SIM card cost you?
You can get a SIM card for as low as 4 BAM (2.50 USD) in the official stores of BH Telecom, m:tel, or HT Eronet. They are also sold in other establishments like grocery stores. A plan with 1 GB of data valid for 7 days can be purchased for 3 BAM (1.85 USD).
Those are some exciting prospects. At least, to me – I love cheap data (and you probably do too if you are reading this and are not planning on roaming when traveling).
But do not be too excited yet. There are still many things to know about getting a Bosnian and Herzegovinian SIM card.
In this guide, I will go over everything you need to know about buying a SIM card in Bosnia and Herzegovina. Let's do this.
Original publication: 4th of June 2021. Last updated: 6th of May 2022.
Table of Contents
Can You Buy a SIM Card in Bosnia and Herzegovina?
Anyone in Bosnia and Herzegovina can buy a Bosnian and Herzegovinian SIM card regardless of whether they are visiting the country as a tourist/traveler or are living there.
You do need to have a phone that supports the frequencies used in Bosnia and Herzegovina.
Furthermore, your device has to be SIM-lock-free (unlocked) if you plan on using local SIM cards.
Where Can You Buy a SIM Card in Bosnia and Herzegovina?
Bosnian and Herzegovinian SIM cards are available in the official stores of the operators (BH Telecom, m:tel, HT Eronet), and other stores, such as post offices, grocery stores, newsstands, gas stations, and convenience stores.
It is also possible to buy SIM cards at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo).
You can expect to pay the following for Bosnian and Herzegovinian SIM cards:
- BH Telecom: 5 BAM
- M:tel Bosnia and Herzegovina: 4 BAM
- HT Eronet: 4 BAM
GO! free (m:tel Bosnia and Herzegovina MVNO): 4 BAMshut down- Haloo (HT Eronet MVNO): 4 BAM
The following operators also have SIM cards targeting tourists:
- BH Telecom: from 20 BAM
- HT Eronet: 20 BAM
- Haloo: 20 BAM
For up-to-date BAM:your currency (let's say EUR) exchange rates, use the Wise Currency Converter tool.
- Find out how much SIM cards cost in every country, including data-only SIM cards and tourist SIM cards, offered by each mobile operator + information about starter benefits (lookup tool)
Can You Use Your Phone in Bosnia and Herzegovina?
Bosnia and Herzegovina use GSM technology for mobile communications. CDMA phones will not work in Bosnia and Herzegovina. If your phone has a SIM card slot, then it supports GSMA (99% of the phones do support GSM nowadays).
Traditional European frequencies are used in Bosnia and Herzegovina, which are mostly used in ITU Regions 1 & 3 (Africa, Asia (including the Middle East), Europe & Oceania).
The Americas (North-, Central– & South America + the Caribbean – ITU Region 2) use American Frequencies, which differ from the European ones.
If you bought your phone in Africa, Asia, Europe, or Oceania (ITU regions 1 & 3), you should not experience any issues with using your phone in Bosnia and Herzegovina.
If you purchased your phone in the Americas (ITU Region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, then there is a possibility you cannot use your phone when in Bosnia and Herzegovina or can only use slower networks (3G or 2G).
If you have a medium/high-end device with Tri-Band or Quad-Band support, you can use your phone in Bosnia and Herzegovina (to some extent) – also on 4G/LTE.
Mobile Operators, Networks & Frequencies in Bosnia and Herzegovina
Bosnia and Herzegovina has three mobile network operators (Main Operators) and two (Mobile Virtual Network Operators):
- BH Telecom
- M:tel Bosnia and Herzegovina
- HT Eronet
GO! free (m:tel Bosnia and Herzegovina MVNO)shut down- Haloo (HT Eronet MVNO)
The following frequencies are used in Bosnia and Herzegovina:
- 2G: 900 MHz & 1800 MHz
- 3G: 900 MHz & 2100 MHz
4G/LTE: 800 MHz (Band 20) & 1800 MHz (Band 3)
You can learn more about frequencies in the video below.
To check whether your phone will work in Bosnia and Herzegovina, check out this page by Will My Phone Work (may be outdated or inaccurate at times).
Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).
If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.
5G NR in Bosnia and Herzegovina
5G is not available in Bosnia and Herzegovina as of 2022, and the Bosnian and Herzegovinian government has not made any indications of when they will auction 5G licenses. However, BH Telecom has held 5G trials back in 2020.
Best SIM Card in Bosnia and Herzegovina
If you want to buy the best SIM card in Bosnia and Herzegovina, I recommend going with BH Telecom or HT Eronet. BH Telecom has the best coverage and the fastest speeds. Contrastingly, HT Eronet is a cheaper option, but its coverage and speeds are not on par. However, it does offer more variety in plans.
- Find out about the best local SIM cards in every country (lookup tool)
Best eSIM in Bosnia and Herzegovina
You can get the Bosnia and Herzegovina (Bosher) eSIMs from Airalo with 1 GB of data for 7 days or 3 GB of data for 30 days.
- Check out my Airalo eSIM reviews
With these eSIMs, you can skip the queues and avoid physical SIM cards in Bosnia and Herzegovina and use them immediately upon arriving in Bosnia and Herzegovina!
- Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
If you plan on visiting other neighboring European nations, consider the Eurolink eSIM (six variants: 1 GB/7 days, 3 GB/30 days, 5 GB/30 days, 10 GB/30 days, 50 GB/90 days & 100 GB/180 days) in Bosnia and Herzegovina and these other countries:
With the Eurolink eSIM, you can save a lot of money by skipping the initial SIM card costs per country you visit – averaging 6 USD/country in Europe!
- Check out my Airalo Eurolink eSIM review (tested in Austria, Belgium, Croatia, Hungary, Greece, Italy, Malta, the Netherlands, Portugal, Slovakia, Slovenia & Spain)
Not staying in just Europe? Get the Discover Global eSIM with 1 GB of data (7 days – multiple top-ups available) for Bosnia and Herzegovina and these other countries:
TIP: Check out my eSIM lookup tool for an overview of local mobile operators offering eSIMs to prepaid customers and travel eSIMs I use and love (for eSIMs in Bosnia and Herzegovina and eSIMs worldwide).
SIM Card Registration in Bosnia and Herzegovina
SIM card registration using your passport information is not needed when buying a SIM card in Bosnia and Herzegovina.
EU Roaming in Bosnia and Herzegovina
Note that Bosnia and Herzegovina is not part of the European Union (EU) nor European Economic Area (EEA), meaning that EU roaming regulations do not apply in Bosnia and Herzegovina. As a result, you should not expect to roam for free if you have an EU/EEA SIM card while traveling in Bosnia and Herzegovina.
Although some European operators may offer free (data) roaming while in Bosnia and Herzegovina, most operators do not. Make sure to explore your roaming options before you roam.
Roaming in the EU with Bosnian and Herzegovinian SIM Cards
Bosnia and Herzegovina is not part of the European Union (EU) nor the European Economic Area (EEA). Therefore, the EU roaming regulations do not apply to Bosnian and Herzegovinian SIM cards. As a result, you should expect to roam for free in the EU/EEA with Bosnian and Herzegovinian SIM cards.
However, Bosnia and Herzegovina is a Potential Candidate Country for joining the EU. The country also wants to join the EU/EEA common roaming zone in the near future. To do so, Bosnia and Herzegovina and other Western Balkan countries have decided to cap roaming rates between July 2019 and July 2021. They will entirely scrap roaming rates within the region on the 1st of July 2021. This is because it is apparently a prerequisite to join the EU/EEA common roaming zone.
West Balkan Roaming
Those with SIM cards from Albania, Kosovo, Montenegro, North Macedonia, and Serbia can roam at reduced rates in Bosnia and Herzegovina, and those with Bosnian and Herzegovinian SIM cards can do the same in the aforementioned countries as part of the Roam Like At Home Plus (RLAH+) scheme agreed to by the six countries since July 2019.
Starting from the 1st of July 2019, roaming rates in Western Balkan states have gone down by up to 99%. From the 1st of July 2021, international roaming fees will be abolished in the West Balkans.
Bosnia and Herzegovina Speeds, Internet Prices & Insights
Most countries in Europe have affordable mobile data rates. At least, compared to other regions worldwide. And the quality of networks is often better than average too.
Does this apply to Bosnia and Herzegovina too? How much does mobile data cost in this country?
The average price for 1 GB of data in Bosnia and Herzegovina is 2.39 USD, around the European average of 2.50 USD. The world average is 4.07 USD.
Although Bosnia and Herzegovina are in the top five countries with the highest mobile data rates in Eastern Europe, it is still far below the global average.
Cable.co.uk split Europe into three territories: Western Europe, Eastern Europe, and the Baltics. The Eastern European average cost of 1 GB of data, using Cable.co.uk's definition, is 2.25 USD.
So we know that mobile data is inexpensive. Will you get fast speeds in Bosnia and Herzegovina?
Bosnia and Herzegovina's average mobile download speed is around 36 Mbps.
Do note that unless you are in urban Bosnia and Herzegovina, speeds can be slow. If you are unlucky (mostly HT Eronet), you may have to deal with 3G, or even worse, 2G only.
Besides that, coverage is quite good in the country. So you should have a smooth network experience when in Bosnia and Herzegovina.
Currency in Bosnia and Herzegovina
Bosnia and Herzegovina use the Bosnia-Herzegovina Convertible Marka, also known as simply Bosnian Mark, with the symbol BAM (which will be used throughout this guide). However, prices are often listed as just KM. For example, 25 BAM = 25 KM. For reference, below are some exchange rates between BAM and USD (US Dollars):
- 1 BAM = 0.60 USD
- 10 BAM = 6.10 USD
- 100 BAM = 60 USD
For up-to-date BAM:your currency (let's say EUR – Euro) exchange rates, use the Wise Currency Converter tool.
If your credit/debit card charges you foreign exchange fees, get yourself a Wise Borderless Account and Debit Card.
Their fees are MUCH lower than banks, and credit card companies charge you (and Wise is transparent about their fees, unlike banks).
I have saved literal THOUSANDS of Euros, my main currency, when using Wise abroad when traveling compared to my debit and credit cards. Open a Wise account FREE!
Bosnian and Herzegovinian Prepaid SIM Cards
Below, I will guide you through BH Telecom, m:tel Bosnia and Herzegovina, HT Eronet & Haloo, and go through:
- Background information
- Mobile coverage
- SIM card types, prices, and availability
- Recharge / top-up information
- Combo plans, data plans, and special packs (such as social media packs)
With that being said, let’s see what Bosnia and Herzegovina have to offer to us.
BH Telecom
BT Telecom is the largest operator in Bosnia and Herzegovina. It was also the first operator to launch 4G/LTE… in 2019.
BH Telecom uses the following frequencies:
- 2G: 900 MHz
- 3G: 2100 MHz
- 4G/LTE: 1800 MHz (Band 3)
This is what you will learn about BH Telecom:
* Coverage
* How to Get a BH Telecom SIM Card & SIM Card Price
* Topping-Up Options & Methods
* Plans & Packages
* APN/Internet Settings
Coverage – BH Telecom
BH Telecom has the best coverage throughout Bosnia and Herzegovina.
Do note that coverage will mostly be great around roads, even in the rural parts. You may have no reception when you are not close to a public road.
Below is BH Telecom's coverage map:
SIM Card Price – BH Telecom
You can buy a BH Telecom SIM card, called Ultra Start Paket, for 5 BAM in BH Telecom stores and other retailers, including newsstands. The SIM card features 3 BAM in credit for 30 days and 1 GB for 7 days.
It is also possible to purchase a BH Telecom SIM card at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo) from kiosks or phone booths.
You will get a 5 BAM credit bonus when you register your SIM card.
Short-term travelers can also take advantage of the BH Telecom Tourist SIM card. They are sold in the following three variants:
| Price | SIM Card | Credit | Data | Validity |
|---|---|---|---|---|
| 20 BAM | Ultra Tourist 1 | 5 BAM | 15 GB | 10 days |
| 40 BAM | Ultra Tourist 2 | 10 BAM | 30 GB | 30 days |
| 100 BAM | Ultra Tourist Group Package | N/A | 100 GB | 15 days |
These SIM cards are sold at the same places where regular BH Telecom SIM cards can be purchased, such as post offices. They can be topped up with Ultra Tourist plans.
You can get the following data add-ons for Ultra Tourist:
| Price | Data | Validity | Activation Code |
|---|---|---|---|
| 15 BAM | 5 GB | 10 days | *105*6*1# |
| 35 BAM | 15 GB | 30 days | *105*6*3# |
| 50 BAM | 25 GB | 30 days | *105*5*5# |
- Find out how much SIM cards cost in every country + information about starter benefits (lookup tool)
- Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
Topping Up & Recharge – BH Telecom
BH Telecom top-up vouchers are sold in BH Telecom stores and many other stores throughout Bosnia and Herzegovina, including post offices, kiosks, and grocery stores.
The following (online) top-up options are available:
| Top-Up | Validity |
|---|---|
| 0.99 BAM <= | No change |
| 1 BAM – 2.99 BAM | 7 days |
| 3 BAM – 4.99 BAM | 10 days |
| 5 BAM – 9.99 BAM | 30 days |
| 10 BAM – 19.99 BAM | 90 days |
| 20 BAM => | 180 days |
To top up your BH Telecom SIM card, dial *124*VoucherCode#.
For example, if your voucher code is 123456, you would dial *124*123456#.
You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.
Dial *100# or *110# to check your BH Telecom balance.
You can also use the Moj BH Telecom (My BH Telecom) app to refill and check your balance (Android/iOS/Huawei App Gallery).
Plans, Packages, Bundles & Offers – BH Telecom
BH Telecom has 2 types of data-featured plans: Instant Buy & Surf Za Vise Surfanja (For More Surfing) & Ultra Dokupi – Mjesečne Opcije (Ultra Buy More – Monthly Options).
Instant Buy & Surf Za Vise Surfanja (For More Surfing) – BH Telecom
The Instant Buy & Surf Za Vise Surfanja (For More Surfing) are combo plans with credit and data.
The following Instant Buy & Surf Za Vise Surfanja are available:
| Price | Plan | Credit | Data | Social Media Data | Validity | Activation Code |
|---|---|---|---|---|---|---|
| 1 BAM | Buy&Surf 24 Sata | N/A | 500 MB | N/A | 24 hours | *108*1*0# |
| 2 BAM | Instant Internet 1 Dan | N/A | 20 GB | N/A | 1 day | App only |
| 2 BAM | 30 GB 1 Dan | 2 BAM | 30 GB | Unlimited 1 | 1 day | App only |
| 2 BAM | Buy&Surf 2 Dana | N/A | 2 GB | N/A | 2 days | *108*2*0# |
| 2 BAM | Buy&Surf Vikend | N/A | 4 GB | N/A | 1 weekend (Saturday 0:00 – Sunday 23:59) | *108*5*0# |
| 3 BAM | Buy&Surf 7 Dana | N/A | 1 GB | N/A | 7 days | *108*3*0# |
| 3 BAM | Instant Internet 500 MB | N/A | 500 MB | N/A | Unlimited | App only |
| 5 BAM | Instant Internet 1 GB | N/A | 1 GB | N/A | Unlimited | App only |
| 5 BAM | Instant Internet 7 Dana | N/A | 20 GB | N/A | 7 days | App only |
| 7 BAM | 22.5 GB 7 Dana | 7 BAM | 22.5 GB | Unlimited 2 | 7 days | App only |
Ultra Dokupi – Mjesečne Opcije (Ultra Buy More – Monthly Options) – BH Telecom
The Ultra Dokupi – Mjesečne Opcije (Ultra Buy More – Monthly Options) are combo plans with data, local minutes, and local SMS.
You can activate one of the following Ultra Dokupi – Mjesečne Opcije by texting the activation code to 611118:
| Price | Data | Local Minutes | Local SMS | Validity | Activation Code | Deactivation Code |
|---|---|---|---|---|---|---|
| 10 BAM | 100 MB | 100 minutes | 100 SMS | 30 days | PRIJAVA301 | ODJAVA301 |
| 10 BAM | 2 GB | N/A | N/A | 30 days | PRIJAVA1030 | ODJAVA1030 |
| 15 BAM | 15 GB | N/A | N/A | 30 days | PRIJAVA5030 | ODJAVA5030 |
| 20 BAM | 500 MB | 200 minutes | 300 SMS | 30 days | PRIJAVA302 | ODJAVA302 |
| 25 BAM | 1000 MB | 200 minutes | 500 SMS | 30 days | PRIJAVA303 | ODJAVA303 |
| 30 BAM | 1000 MB | 300 minutes | 500 SMS | 30 days | PRIJAVA304 | ODJAVA304 |
Ultra Dokupi – Mjesečne Opcije auto-renew. To deactivate auto-renewal, text the Deactivation Code to 611118.
APN/Internet Settings – BH Telecom
- Name: BH Telecom
- APN: minternet.bhmobile.ba
Note: leave anything not mentioned above untouched.
Jump back to the Table of Contents.
m:tel Bosnia and Herzegovina
m:tel Bosnia and Herzegovina, just m:tel, is the second-largest operator in Bosnia and Herzegovina. m:tel as a company is active in other Balkan countries.
m:tel uses the following frequencies:
- 2G: 900 MHz & 1800 MHz
- 3G: 900 MHz & 2100 MHz
- 4G/LTE: 800 MHz (Band 20) & 1800 MHz (Band 3)
This is what you will learn about m:tel:
* Coverage
* How to Get an m:tel SIM Card & SIM Card Price
* Topping-Up Options & Methods
* Plans & Packages
* APN/Internet Settings
Coverage – m:tel Bosnia and Herzegovina
m:tel has extensive coverage in Bosnia and Herzegovina.
Do note that coverage will mostly be great around roads, even in the rural parts. You may have no reception when you are not close to a public road.
Below is m:tel's coverage map:
SIM Card Price – m:tel Bosnia and Herzegovina
You can buy an m:tel SIM card for 4 BAM with 4 GB for 7 days or 10 BAM with 10 GB for 15 days in m:tel stores and other retailers, including gas stations. It is also possible to purchase m:tel SIM card at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo) from kiosks or phone booths.
- Find out how much SIM cards cost in every country + information about starter benefits (lookup tool)
- Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
Topping Up & Recharge – m:tel Bosnia and Herzegovina
m:tel top-up vouchers are sold in m:tel stores and many other establishments, such as supermarkets, newsstands, and convenience stores.
To top up your m:tel SIM card, dial *100# and follow the instructions.
You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.
You can also recharge online with (international) debit and credit cards.
Dial *101# to check your m:tel balance.
You can also use the m:go BiH app to refill and check your balance (Android/iOS).
Plans, Packages, Bundles & Offers – m:tel Bosnia and Herzegovina
m:tel has two types of data-featured plans: Plan Ze Sve + XYnet & Kupi Internet.
All plans can be activated by dialing *100# or on the m:go BiH app.
Plan Ze Sve + XYnet – m:tel Bosnia and Herzegovina
The Plan Ze Sve + XYnet are combo plans with data, minutes, and SMS.
The following Plan Ze Sve + XYnet are available:
| Price | Plan | Data | Social Media Data 1 | On-Net Minutes | Local SMS | Validity | Activation Code |
|---|---|---|---|---|---|---|---|
| 1 BAM | Dopuna XY plan 1GB / 1 dan | 1 GB | N/A | N/A | N/A | 1 day | *148*1# |
| 2 BAM | 20 GB / 24 časa | 20 GB | N/A | N/A | N/A | 24 hours | *100*1# |
| 3 BAM | 30 GB / 3 Dana | 30 GB | N/A | N/A | N/A | 3 days | *100*1# |
| 4 BAM | Dopuna XY plan 4GB / 7 dana | 4 GB | N/A | N/A | N/A | 7 days | *147*1# |
| 8 BAM | Dopuna: S | N/A | N/A | 80 minutes | 80 SMS | 30 days | *145*1# |
| 12 BAM | Dopuna: M | 200 MB | N/A | 100 minutes | 100 SMS | 30 days | *144*1# |
| 12 BAM | Dopuna M Net 4 GB / 30 Dana | 4 GB | Unlimited | N/A | N/A | 30 days | *146*1# |
| 19 BAM | Dopuna: L | 1 GB | N/A | 200 minutes | 200 SMS | 30 days | *143*1# |
1 Facebook & Instagram
Kupi Internet – m:tel Bosnia and Herzegovina
The Kupi Internet are data-only bundles.
The following Kupi Internet bundles are available:
| Price | Data | Validity |
|---|---|---|
| 1.20 BAM | 100 MB | 24 hours |
| 2 BAM | 20 GB | 25 hours |
| 2 BAM | Unlimited 1 | 10 days |
| 2.30 BAM | 2 GB | 24 hours |
| 3 BAM | 3 GB | 3 days |
| 3.50 BAM | 1 GB | 7 days |
| 4 BAM | 4 GB | 7 days |
| 11.70 BAM | 1 GB | 30 days |
1 Facebook & Instagram
APN/Internet Settings – m:tel Bosnia and Herzegovina
- Name: M Tel
- APN: mtelfrend
Note: leave anything not mentioned above untouched.
Jump back to the Table of Contents.
HT Eronet
HT Eronet is the smallest Main Operator in Bosnia and Herzegovina. It is operated by Hrvatski Telekom from Croatia.
HT Eronet uses the following frequencies:
- 2G: 900 MHz & 1900 MHz
- 3G: 2100 MHz
- 4G/LTE: 800 MHz (Band 20) & 1800 MHz (Band 3)
This is what you will learn about HT Eronet:
* Coverage
* How to Get an HT Eronet SIM Card & SIM Card Price
* Topping-Up Options & Methods
* Plans & Packages
* APN/Internet Settings
Coverage – HT Eronet
HT Eronet has good coverage throughout Bosnia and Herzegovina.
Just like with BH Telecom and m:tel Bosnia and Herzegovina, coverage is close to great in urban areas. In rural parts of the country, reception can mostly be found near public roads.
You will, however, experience more 2G/3G connections with HT Eronet than with BH Telecom and m:tel Bosnia and Herzegovina.
Below is HT Eronet's coverage map.
SIM Card Price – HT Eronet
You can get an HT Eronet SIM card, called hej! Slagalica for as low as 4 BAM with 4 BAM in credit in HT Eronet stores, supermarkets, and post offices. You can also get the data-only SIM card called !hej Internet2Go Start Paket for 10 BAM with 10 GB of data for 30 days.
It is also possible to purchase a !hej/HT Eronet SIM card at Sarajevo International Airport (Međunarodni Aerodrom Sarajevo) from kiosks or phone booths.
Short-term travelers can also take advantage of !hej Tourist HT Eronet's tourist SIM card. !hej Tourist is sold for 20 BAM with 20 GB and 30 local minutes for 30 days.
These SIM cards are sold at the same places where regular HT Eronet SIM cards can be purchased, such as supermarkets.
- Find out how much SIM cards cost in every country + information about starter benefits (lookup tool)
- Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
!hej/HT Eronet SIM cards get deactivated if there has been no activity for 120 days (no top-up for 120 days or no activity for 120 days).
Dial *111# to access the !hej/HT Eronet menu.
Topping Up & Recharge – HT Eronet
!hej/HT Eronet top-up vouchers are sold in HT Eronet stores and many other stores throughout Bosnia and Herzegovina, including post offices, kiosks, and grocery stores.
The following top-up cards are available:
| Top-Up | Validity |
|---|---|
| 2 BAM | 7 days |
| 5 BAM | 25 days |
| 10 BAM | 90 days |
| 20 BAM | 90 days |
| 50 BAM | 150 days |
The following online top-up options are available:
| Top-Up | Validity |
|---|---|
| 2 BAM – 4 BAM | 7 days |
| 5 BAM – 9 BAM | 25 days |
| 10 BAM – 29 BAM | 90 days |
| 30 BAM – 39 BAM | 120 days |
| 40 BAM – 50 BAM | 150 days |
To top up your !hej/HT Eronet SIM card, dial *123*VoucherCode#.
For example, if your voucher code is 123456, you would dial *123*123456#.
You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.
Dial *101# to check your !hej/HT Eronet balance.
Plans, Packages, Bundles & Offers – HT Eronet
HT Eronet has several data-featured plans, which are:
- !hej Slagalica (combo)
- Extras (add-ons)
- Make Your Own Plan (customizable combo)
- Opcjiu Social (data-only)
- Tourist Options (data-only add-ons for !hej Tourist)
- Internet Opcija (data-only for !hej Internet2Go)
- !hej Dobatni MB (data-only)
Click on the links above to jump to the plan you are interested in.
!hej Slagalica – HT Eronet
The !hej Slagalica plans are combo bundles for !hej Slagalica with data and local minutes.
The following !hej Slagalica plans are available, which you can activate by texting the Activation Code to 0637790:
| Price | Plan | Data | Local Minutes | Activation Code |
|---|---|---|---|---|
| 10 BAM | Mini | 600 MB | 80 minutes | MINI |
| 15 BAM | Zvoni | 600 MB | 200 minutes | ZVONI |
| 15 BAM | Gigo | 3 GB | 80 minutes | GIGO |
| 20 BAM | Zuba | 3 GB | 200 minutes | ZUBA |
| 20 BAM | Faca | 7 GB | 80 minutes | FACA |
Extras – HT Eronet
The Extras are add-ons for the !hej Slagalica plans. They cannot be purchased as standalone plans.
You can activate Extras by texting the Activation Code to 0637790:
| Price | Data | Local Minutes | Activation Code |
|---|---|---|---|
| 3 BAM | 200 MB | N/A | PAKETI1 |
| 3 BAM | N/A | 30 minutes | PAKETM1 |
| 5 BAM | 600 MB | N/A | PAKETI2 |
| 5 BAM | N/A | 80 minutes | PAKETM2 |
| 10 BAM | 3 GB | N/A | PAKETI3 |
| 15 BAM | 7 GB | N/A | PAKETI4 |
Make Your Own Plan – HT Eronet
With !hej Slagalica, you can customize your plan by setting how much data and how many minutes and SMS you want.
You can activate your own plan by texting the word PAKET with the Activation Code to 0637790.
The Activation Code will be different depending on your selection. Do note that the activation code should be written in this order: PAKET + Minutes Activation Code + SMS Activation Code + Data Activation Code.
That looks complicated, but let me explain and visualize.
Let's say I want 3 GB of data, 80 local minutes, and 150 local SMS. The Activation Code for data would be I3. For minutes, it would be M2. For SMS, it would be S2. So I would text PAKETM2S2I3 to 0637790.
You are not required to select all options. If I only wanted 3 GB of data, I would simply text PAKETI3 to 0637790.
If this is still too confusing, go to the Make Your Own Plan page (in Bosnian) and see what Activation Code the page recommends
Make Your Own Plan Data – HT Eronet
You can choose between 200 MB and 7 GB with Make Your Own Plan, all valid for 30 days.
Below are your data options:
| Price | Data | Activation Code |
|---|---|---|
| 3 BAM | 200 MB | I1 |
| 5 BAM | 600 MB | I2 |
| 10 BAM | 3 GB | I3 |
| 15 BAM | 7 GB | I4 |
Make Your Own Plan Minutes – HT Eronet
You can choose between 30 minutes and 200 minutes with Make Your Own Plan, all valid for 30 days.
| Price | Local Minutes | Activation Code |
|---|---|---|
| 3 BAM | 30 minutes | M1 |
| 5 BAM | 80 minutes | M2 |
| 10 BAM | 200 minutes | M3 |
Below are your call options:
Make Your Own Plan SMS – HT Eronet
You can choose between 60 SMS and 500 SMS with Make Your Own Plan, all valid for 30 days.
Below are your SMS options:
| Price | Local SMS | Activation Code |
|---|---|---|
| 3 BAM | 60 SMS | S1 |
| 5 BAM | 150 SMS | S2 |
| 10 BAM | 500 SMS | S3 |
Opciju Social is a data-only plan for 6 BAM with 10 GB of data and unlimited data for Facebook, Instagram & Twitter.
Text SOCIAL to 0637790 to activate Opciju Social.
| Price | Data | Social Media Data 1 | Activation Code |
|---|---|---|---|
| 6 BAM | 10 GB | Unlimited | SOCIAL |
1 Facebook, Instagram & Twitter
Tourist Options – HT Eronet
The Tourist Options are data-only add-ons for !hej Tourist.
You can activate Tourist Options by texting the Activation Code to 0637700:
| Price | Plan | Data | Validity | Activation Code | Deactivation Code |
|---|---|---|---|---|---|
| 3 BAM | Daily 1 GB | 1 GB | 1 day | Dailygb | Nodailygb |
| 20 BAM | Weekly 20 GB | 20 GB | 7 days | Weeklygb | Noweeklygb |
The tourist options auto-renew. Text the Deactivation Code to disable auto-renewal.
Internet Opcija – HT Eronet
Internet Opcija are data-only options for !hej Internet2Go (data-only SIM card).
Internet Opcija become activated by topping up the SIM card with the corrosponding price.
If a Internet Opcija plan costs 20 BAM, you would recharge 20 BAM to activate the plan.
Below are all the Internet Opcija:
| Price | Plan | Data | Validity |
|---|---|---|---|
| 3 BAM | Internet D | 20 GB | 24 hours |
| 10 BAM | Internet M | 4 GB | 30 days |
| 20 BAM | Internet L | 12 GB | 30 days |
| 50 BAM | Internet XL | 36 GB | 30 days |
!hej Dobatni MB – HT Eronet
!hej Dobatni MB are data-only add-ons.
You can purchase one of the following !hej Dobatni MB:
| Price | Plan | Data | Validity | Activation Code |
|---|---|---|---|---|
| 2 BAM | Dodatni 10 GB | 10 GB | 24 hours | *105*1# |
| 2 BAM | Dodatni 500 MB | 500 MB | 5 days | *106*1# |
| 3 BAM | Dodatni 1 GB | 1 GB | 7 days | *108*1# |
| 4 BAM | Dodatni 4 GB | 4 GB | 7 days | *109*1# |
APN/Internet Settings – HT Eronet
- Name: HT Eronet
- APN: gprs.eronet.ba
Note: leave anything not mentioned above untouched.
Jump back to the Table of Contents.
Haloo
Haloo is an online-based HT Eronet MVNO.
To learn about Haloo's frequencies, jump back to HT Eronet's frequencies.
This is what you will learn about Haloo:
* Coverage
* How to Get a Haloo SIM Card & SIM Card Price
* Topping-Up Options & Methods
* Plans & Packages
* APN/Internet Settings
Coverage – Haloo
Haloo is an HT Eronet MVNO, meaning Haloo uses the HT Eronet network and does not have its own mobile infrastructure. To find out what to expect in terms of coverage with Haloo, jump to the HT Eronet Coverage section.
SIM Card Price – Haloo
You can get a Haloo SIM card for 4 BAM with 4 BAM in credit for 15 days in supermarkets, newsstands, and convenience stores.
Short-term travelers can also take advantage of the Haloo Tourist SIM card. For 20 BAM, you will get 1 BAM in credit, 20 GB, 100 local minutes, and 100 local SMS – all valid for 15 days.
The Haloo Tourist plan auto-renews unless you deactivate it. You can purchase regular plans with a Haloo Tourist SIM card.
- Find out how much SIM cards cost in every country + information about starter benefits (lookup tool)
- Find out about the best local eSIMs, travel eSIMs & travel SIM cards for every country (lookup tool)
Haloo SIM cards become inactive after 60 days of not topping up and deactivated after 90 days. After not topping up within 60 days of the last top-up, your SIM card will become inactive. You cannot make calls or send SMS, nor can you receive them. If the SIM card has been inactive for 30 days (90 days of not topping up), the SIM card gets deactivated.
Dial *100# to access the Haloo menu.
Topping Up & Recharge – Haloo
Haloo top-up vouchers are sold in many stores throughout Bosnia and Herzegovina, including post offices, kiosks, and grocery stores.
The following top-up options are available:
| Top-Up | Validity |
|---|---|
| 1 BAM | 4 days |
| 2 BAM | 10 days |
| 5 BAM | 25 days |
| 10 BAM | 90 days |
| 20 BAM | 90 days |
| 50 BAM | 150 days |
The following online top-up options are available:
| Top-Up | Validity | Bonus Data | Bonus Data Validity |
|---|---|---|---|
| 1 BAM | 4 days | 100 MB | 7 days |
| 2 BAM – 3 BAM | 10 days | 200 MB | 7 days |
| 4 BAM – 9 BAM | 25 days | 500 MB | 7 days |
| 10 BAM – 20 BAM | 90 days | 1 GB | 7 days |
| 21 BAM – 39 BAM | 120 days | 2 GB | 7 days |
| 40 BAM – 50 BAM | 150 days | 5 GB | 7 days |
If you recharge online with (international) debit or credit cards, you will get bonus data. Bonus data is always valid for 7 days, regardless of the top-up amount.
To top up your Haloo SIM card, dial *123*VoucherCode#.
For example, if your voucher code is 123456, you would dial *123*123456#.
You can also tell the salesperson how much credit you want, your phone number, pay, and they will top up your SIM card with the POS system.
Dial *101# to check your Haloo balance.
Plans, Packages, Bundles & Offers – Haloo
Haloo has two types of data-featured plans: Komplet Paketi & Data.
Komplet Paketi – Haloo
The Komplet Paketi are combo plans with data, minutes, and SMS.
The following Komplet Paketi are available, which can be purchased by dialing *100*5*1#:
| Price | Plan | Data | On-Net Minutes/SMS | Off-Net Minutes/SMS | Validity |
|---|---|---|---|---|---|
| 10 BAM | Komplet Za 10 | 1 GB | 100 minutes/SMS | 100 minutes/SMS | 30 days |
| 15 BAM | Komplet Za 15 | 2 GB | 200 minutes/SMS | 200 minutes/SMS | 30 days |
| 20 BAM | Komplet Za 20 | 3 GB | 300 minutes/SMS | 300 minutes/SMS | 30 days |
Data – Haloo
The Data plans are data-only bundles.
The following Data plans are available, which you can activate by dialing *100*3#:
| Price | Plan | Data | Validity |
|---|---|---|---|
| 1 BAM | Haloo Dnevna | 2 GB | 1 day |
| 2 BAM | Haloo Dnevna+ | 21 GB | 1 day |
| 3 BAM | Haloo Sedmična | 2 GB | 7 days |
| 6 BAM | Haloo Sedmična+ | 10 GB | 7 days |
| 8 BAM | Haloo Mjesečna | 4 GB | 30 days |
| 15 BAM | Haloo Mjesečna+ | 10 GB | 30 days |
APN/Internet Settings – Haloo
- Name: Haloo
- APN: web.haloo.ba
Note: leave anything not mentioned above untouched.
Jump back to the Table of Contents.
Other Ways to Stay Connected When Traveling in Bosnia and Herzegovina
The cheapest way to get online in Bosnia and Herzegovina is to get a SIM card from one of the five mobile operators. However, local SIM cards are not your only method of staying online when abroad.
Below are some other options to consider.
International Roaming
Roaming is the most convenient way to stay connected. You do not have to buy a new SIM card, and people at home can easily reach you on your current phone number.
However, roaming has many downsides as well. It can be insanely expensive.
International/Travel SIM Cards
International SIM cards or travel SIM cards are SIM cards made for travelers. The rates charged are often lower than international roaming, but they are almost always higher than what local operators will charge you.
Get to know more about international and travel SIM cards.
Mobile Hotspots (Pocket WIFI)
Mobile hotspots, or pocket WIFI, are small devices that connect to the local operators of the country you are visiting. Mobile hotspots are ideal for families or those traveling in a large group, as they allow you to connect multiple devices to one hotspot without the need of each traveler having to buy a SIM card.
You can either buy a mobile hotspot or rent one.
Free WIFI Networks
Nothing beats free, right? Paying nothing to stay connected may be the best option. Until you remember that free hotspots are not available everywhere (especially when on the move) and that free connections are often extremely slow.
Just make sure to protect your internet traffic with a VPN when connected to open WIFI connections. It is worth it.
The Preferred Way to Stay Connected When Traveling in Bosnia and Herzegovina
Getting a SIM card from BH Telecom or HT Eronet would do you well when considering a Bosnian and Herzegovinian SIM card.
Local Prepaid SIM Cards in Other European Countries
Visiting other countries in Europe? Check out my Europe SIM card buying guide, covering other European nations, such as:
Going to other places around the world? Then you should also check out my sim card buying guides for other destinations around the world.
Next Steps to Enhance Your Travel Experiences
Looking for the next steps to enhance your phone travel experiences? Here is what to do:
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Learn About Your Phone Travel Options
You can buy local prepaid SIM cards, international SIM cards, mobile hotspots, or roam internationally.
Each of these options has its pros and cons. Learn more about them, and find the best option for you.
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