Palau: Best Prepaid SIM Card Buying Guide (2023)

Palau – known for its stunning scenery, beaches, and jellyfish that are friendly.

There is even a lake called Jellyfish Lake with millions of jellyfish swimming around. Honestly, it is a beautiful view – also for snorkeling.

If jellyfish are not your thing, worry not – you can still snorkel or scuba dive at Rock Islands.

Cannot stand water? Have a look at the Belau National Museum.

Overall, there should not be any reasons for you to be bored when in Palau.

Before you share your Palau experiences online, you should know that international roaming can cost you an arm and a leg. Especially in remote island nations like Palau.

Luckily, you can get a Palauan SIM card and take advantage of local rates – much cheaper than international roaming.

You can get a PalauCel SIM card, the only option in Palau, for 10 USD in PNCC stores. Visitors can buy the PalauCel Visitor SIM for 20 USD with 10 GB of data valid for 15 days. 4 GB valid for 8 days will cost you 8 USD.

That is not too expensive, is it? You may have heard that mobile data was expensive in Palau – that used to be the case, but things have changed over the years.

Still, there are some things to be aware of when considering Palauan SIM cards.

In this guide, I will go over everything you need to know about buying a SIM card in Palau. Let's go.

Original publication: 24th of January 2020. Last updated: 17th of February 2023.

Table of Contents

Can You Buy a SIM Card in Palau?

Anyone is allowed to buy a Palauan SIM card, including tourists and visitors.

Be aware that you need a phone that supports the frequencies used in the country (preferably all of them to have the most optimal experience while in Palau).

Where Can You Buy a SIM Card in Palau?

You can get a Palauan SIM card in the PNCC store in Koror (on Main Street across the post office). It is also possible to get SIM cards at Roman Tmetuchl International Airport (Palau International Airport).

You can expect to pay the following for Palauan SIM cards:

• PalauCell by PNCC: 10 USD

The following operators also have SIM cards targeting tourists:

• PalauCell by PNCC: 20 USD

Can You Use Your Phone in Palau?

Palau uses mostly GSM technology for mobile communications. CDMA is also used in Palau, but you would either need to roam in Palau or buy a phone locally to use PalauCel's CDMA network.

Besides that, you need to be aware of the ITU Regions to determine whether your phone will work in other parts of the world.

Although there are three ITU Regions, you only need to know these two terms: American Frequencies and European Frequencies.

Africa, Asia (including the Middle East), Europe, and Oceania (ITU Regions 1 & 3) typically use European Frequencies, meaning phones bought in those regions can be used in countries using European Frequencies without issues.

The Americas (North-, Central, and South America + the Caribbean), ITU Region 2, use American Frequencies, which are different from the European Frequencies.

Palau uses European Frequencies for 2G, 3G, and 4G/LTE.

For 4G/LTE, Palau uses a low-band frequency that is both an American Frequency and European Frequency (700 MHz on Band 28). 700 MHz on Band 28 is used in some countries in Central- and South America, Europe, and Oceania. 700 MHz on Band 12 or 13 are typical Bands for American Frequencies.

If you purchased your phone in Africa, Asia, Europe, or Oceania (ITU Regions 1 & 3) and have a low/medium-end device (without Tri-Band or Quad-Band) support, then you can get a SIM card from PalauCel and use 2G, 3G, and 4G/LTE.

If you bought your phone in the Americas (ITU Region 2) and have a low/medium-end device (without Tri-Band or Quad-Band) support, then you can get a SIM card from PalauCel and only use 4G/LTE on 700 MHz (Band 28).

You will not have any fallback to 2G or 3G because those are on a traditional European Frequency.

If you have a medium/high-end device with Tri-Band or Quad-Band support, you can use your phone in Palau without (major) issues – also on 4G/LTE.

Mobile Operators, Networks & Frequencies in Palau

Palau has one mobile operator offering prepaid services easily accessible to travelers:

• PalauCel by PNCC (Palau National Communications Corp)

The following frequencies are used in Palau:

• 2G: 900 MHz (being phased out)
• 3G: 900 MHz & WCDMA-900
• 4G/LTE: 700 MHz (Band 28)

You can learn more about frequencies in the video below.

To check whether your phone will work in Palau, check out this page by Kimovil or this one by Will My Phone Work (outdated, unfortunately, but extremely user-friendly – useful for phones launched in or before 2019. It does not check for 5G NR compatibility).

Again, make sure your phone is unlocked. Otherwise, you will not be able to use any SIM card except the one from your home operator (meaning you have to roam internationally or buy another unlocked phone that does support the frequencies listed above).

If you want to learn how international roaming works, this guide explains it in-depth. If you wonder why it is often so expensive to roam, this article explains the hidden reason they do not want you to know.

5G NR in Palau

5G is not available in Palau as of 2021, and the Palauan government has not made any indications of when they will auction 5G licenses.

Best SIM Card in Palau

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SIM Card Registration in Palau

SIM card registration, with the use of your personal information (such as your passport), is not required when buying a SIM card in Palau.

Palau Mobile Internet Prices & Insights

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Currency in Palau

Palau uses the US Dollar with the symbol USD (which will be used throughout this article). Prices in Palau are listed in just $.

Palauan Prepaid SIM Cards

Below, I will guide you through PalauCel and go through:

• Background information
• Mobile coverage
• SIM card types, prices, and availability
• Recharge/top-up information
• Combo plans, data plans, and special packs (such as social media packs) 

With that being said, let’s see what Palau has to offer to us.

PalauCel

PalauCel by PNCC (Palau National Communications Corp) is the sole operator for fixed, broadband & wireless communications in Palau.

PalauCel uses the following frequencies:

• 2G: 900 MHz (being phased out)
• 3G: 900 MHz & WCDMA-900
• 4G/LTE: 700 MHz (Band 28)

Coverage – PalauCel

PalauCel is good coverage throughout Palau.

However, speeds can still be slow compared to other nations in the region. Moreover, 4G/LTE is still not widely available.

However, click here to see PalauCel's official coverage map.

SIM Card Price – PalauCel

You can buy a PalauCel SIM card for 10 USD in the PNCC store in Koror (on Main Street across the post office) or Roman Tmetuchl International Airport (Palau International Airport).

Dial *780# to access the PalauCel menu.

Short-term visitors and tourists can also get a PalauCel Visitor SIM card for 20 USD with 10 GB of data for 15 days. The PalauCel Visitor SIM cannot be extended and is data-only.

Top-Up, Recharge & Balance Check – PalauCel

Packages, Plans, Bundles & Offers – PalauCel

PalauCel has two data-featured prepaid plans: the Prepaid Bundle (combo) and the Prepaid Data Plans (data-only).

All PalauCel plans can be activated by dialing *780#.

Prepaid Bundle – PalauCel

The Prepaid Bundle is a combo plan with data, minutes, and SMS.

The following Prepaid Bundles are available:

Price	Data	Local Minutes	Local SMS	Validity
2 USD	2 GB	15 minutes	110 SMS	2 days
8 USD	4 GB	40 minutes	500 SMS	8 days
15 USD	6 GB	110 minutes	1000 SMS	15 days
25 USD	10 GB	190 minutes	2000 SMS	30 days

Unused allowances will roll over when your Prepaid Bundle (auto-)renews.

Prepaid Data Plans – PalauCel

The Prepaid Data Plans are data-only bundles.

The following Prepaid Data Plans are available:

Price	Data	Validity
2 USD	2 GB	2 days
8 USD	4 GB	8 days
15 USD	6 GB	15 days
25 USD	10 GB	30 days

Unused data allowances will roll over when your Prepaid Data Plan (auto-)renews. Multiple Prepaid Data Plans can be activated at the same time.

APN/Internet Settings – PalauCel

• Name: palaucel
• APN: palaucel

Note: leave anything not mentioned above untouched.

Jump back to the Table of Contents.

The Preferred Way to Stay Connected When Traveling in Palau

Getting a SIM card from PalauCel would be your only when considering a SIM card in Palau.